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500 error on some Ning Networks

Hello!

Due to the maintenance in the Ning systems, 500 errors might appear on some Ning Networks.
It usually takes up to 20 minutes for our technical team to solve such issues.
We do apologize for the inconveniences, but the maintenance works are necessary for stabilizing our systems and improving their functionality in future.


Regards,
Ning Team

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Replies

      • Anna I appreciate your intervention.  That's how it feels to "us" out here in the field and you may say 'that's how it was when we got it' but in all honesty, it's not.  We didn't have broadcast messages not being sent, Activity Feeds and photos not appearing.  These are new to the platform.  Now in all honesty, we've been told before that 2.0 was deteriorating and beginning to  erode so it's quite possible that these can be attributed to 'that'.  It still doesn't explain why things are going back in 3.0.  Either way, we breathe a sigh of relief when they're repaired quickly.  We've lost soooo many friends who took their site elsewhere.  Nings size has been cut dramatically.  It's been difficult to remain loyal but a few of us are still here, waiting.  Again, I truly appreciate your intervention here (please never leave!).  It's far, far worse when we're left to our own demons. 

        May 2017 be a new year for Ning.  I have dreams that those who left, will eventually regret their decision.  I can dream!  lol

  • Thanks but we are still facing some difficulties even today, Tuesday morning, 3rd Jan, 2017. I complained.

    This is what happened...

    Dr. Krishna Kumari Challa

    Jan 1, 7:07 PM PST

    Hello, I am facing problems with my Ning network again. We cannot access it properly. Error 500 is the main problem members of my network are facing. Then since yesterday what we add to the network is not appearing on the Home Page. 
    Sometimes the matter we add is disappearing after clicking on 'save' button.
    I request you to look into these problems and get them rectified.
    Thanks
    Krishna Kumari Challa
    www.artlab.ning.com

    I got the same old reply from Nign Help center..

    Hi there,

    We have checked your account and everything seems to be okay. Please check it and let us know if you have the problem from your end. 
    Thank you for using Ning.

    Thanks, 
    Karina

    I sent this reply...

    Don't give the same old reply over and over again. I am fed up. Just now one member joined my network and it didn't appear on the Home Page. Do you think we are lying when we complain? 

    Krishna
    So the problems persist. When we complain , we get the same old message over and over again. 

    Ning, when will you improve?

  • Cant send message to members. This has been going on for 3 months or longer need better results on this Ning Network platform. I think it time for some discount. its like I'm wasting money. I love the system but I think yawl need to work faster I cant run a business with all these errors and missing functions.

    www.brainwavefusion.com

    • Hi there,

      We do apologize for the inconveniences the report has already been filled and passed to our tech team.

      When there will be the fix released we would inform you via email.

      Regards,

      Ning Team.

       

  • Now the RSS outputs are screwed up.  I know it's Ning b/c it mentions 'bedazzle'.  There's nothing wrong with the feed itself.  *sigh*  Ticket has been filed but this is just crazy!  Every day it's something else and the problems are not getting resolved.  Come on guys.

    • Your right problem after problem if y'all need help on how to code let us have access. So we can help.
    • Hi there!

      We are sorry that this issue has appeared on your network. The report has been already filed and passed to our tech team.

      We will continue informing you about any changes in the ticket that you have filed.

      Best regards,

      Kyryl.

      Ning Team.

        

  • My forum's newest posts feed on the home page is now tamed. Thanks for that at last, Ning. Most things seem to be ticking along nicely today. Some of the links between the back-end bits seem pretty slow, but if there has to be some give somewhere, I'd much rather it was in the back-end!

    • Hi Hugh!
      We are glad to hear that the issue has been fixed on your network.
      Please accept our apologies for the temporary inconveniences and have a great day!
      Best regards,
      Ning Team.

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