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Announcements from Ning

500 error on some Ning Networks

Posted by Anna Ning Support on December 28, 2016 at 6:23am

Hello!

Due to the maintenance in the Ning systems, 500 errors might appear on some Ning Networks.
It usually takes up to 20 minutes for our technical team to solve such issues.
We do apologize for the inconveniences, but the maintenance works are necessary for stabilizing our systems and improving their functionality in future.


Regards,
Ning Team

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Replies

  • Hugh January 5, 2017 at 4:07am

    My forum's newest posts feed on the home page is now tamed. Thanks for that at last, Ning. Most things seem to be ticking along nicely today. Some of the links between the back-end bits seem pretty slow, but if there has to be some give somewhere, I'd much rather it was in the back-end!

    • Kyryl_Ning_Support > Hugh January 5, 2017 at 4:24am

      Hi Hugh!
      We are glad to hear that the issue has been fixed on your network.
      Please accept our apologies for the temporary inconveniences and have a great day!
      Best regards,
      Ning Team.

  • Kos January 4, 2017 at 3:21pm

    Now the RSS outputs are screwed up.  I know it's Ning b/c it mentions 'bedazzle'.  There's nothing wrong with the feed itself.  *sigh*  Ticket has been filed but this is just crazy!  Every day it's something else and the problems are not getting resolved.  Come on guys.

    3239218?profile=original

    • Kyryl_Ning_Support > Kos January 5, 2017 at 1:40am

      Hi there!

      We are sorry that this issue has appeared on your network. The report has been already filed and passed to our tech team.

      We will continue informing you about any changes in the ticket that you have filed.

      Best regards,

      Kyryl.

      Ning Team.

        

    • Dan Lee > Kos January 4, 2017 at 11:28pm
      Your right problem after problem if y'all need help on how to code let us have access. So we can help.
  • Dan Lee January 3, 2017 at 6:40am

    Cant send message to members. This has been going on for 3 months or longer need better results on this Ning Network platform. I think it time for some discount. its like I'm wasting money. I love the system but I think yawl need to work faster I cant run a business with all these errors and missing functions.

    www.brainwavefusion.com

    • Kyryl_Ning_Support > Dan Lee January 3, 2017 at 7:58am

      Hi there,

      We do apologize for the inconveniences the report has already been filled and passed to our tech team.

      When there will be the fix released we would inform you via email.

      Regards,

      Ning Team.

       

  • Dr. Krishna Kumari Challa January 2, 2017 at 6:33pm

    Thanks but we are still facing some difficulties even today, Tuesday morning, 3rd Jan, 2017. I complained.

    This is what happened...

    Dr. Krishna Kumari Challa

    Jan 1, 7:07 PM PST

    Hello, I am facing problems with my Ning network again. We cannot access it properly. Error 500 is the main problem members of my network are facing. Then since yesterday what we add to the network is not appearing on the Home Page. 
    Sometimes the matter we add is disappearing after clicking on 'save' button.
    I request you to look into these problems and get them rectified.
    Thanks
    Krishna Kumari Challa
    www.artlab.ning.com

    I got the same old reply from Nign Help center..

    Hi there,

    We have checked your account and everything seems to be okay. Please check it and let us know if you have the problem from your end. 
    Thank you for using Ning.

    Thanks, 
    Karina

    I sent this reply...

    Don't give the same old reply over and over again. I am fed up. Just now one member joined my network and it didn't appear on the Home Page. Do you think we are lying when we complain? 

    Krishna
    So the problems persist. When we complain , we get the same old message over and over again. 

    Ning, when will you improve?
  • Kos January 1, 2017 at 8:49am

    I'm doing my best to remain patient but here we go again.  Today we're unable to add "features" and they are missing in 2.0.  Seriously???  I realize that when Ning was purchased (each time) the crew we were let go.  I also realize and am thrilled this new buyer is finally devoting some cash flow to personnel to monitor Creators, reach out on tickets and at least on developer to fix the issues.  It just 'feels' as though the developer/engineer (whatever you want to call him) is disabling things he doesn't understand and the websites are feeling the pain.  Just the idea that broadcast messages aren't working and that all of our forum posts are filling the page instead of the 8 or 10 we select, makes my brain explode!  How can we possibly stay in touch with our members.........unless we use a third party.  Our home page designs have imploded.  That's just crazy.  ANY other website out there would be ALL over this and fix it promptly.  Maybe they need another engineer?  Maybe they need just one with more experience?  idk.  It just feels like he's removing code he doesn't 'get' and then waits to see if anyone complains.  "Oh, that's what that does?"  Come on now.  That's not how you run a business.

    Yes I've filed a ticket.  No need to respond here Anna.  Just needed to vent.

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