Current status of the Ning Platform is always available on the Ning Status Blog.

Acquisition Update

We’re happy to report that we have a bit more information we can now share publicly with you.  While Cyndx LLC took over Ning operations last week, they were ultimately outbid by another company, which has entered into an agreement with Mode Media to acquire Ning.  We can’t yet share the name of this company with you but will make an official announcement tomorrow with more information.

In the meantime, our team is keeping their heads down working to resolve accessibility issues, squash new and outstanding bugs, and answer your tickets and calls.  We’ve started tracking some of the more visible bugs (and their fixes) on our new Known & Recent Resolved Issues page.  You can also find this page listed nestled under the top-level News tab from any page on our Creators Network.

We also know that October 1st is fast approaching, and you have questions about the stated price increase.  Please stay tuned, as we’ll provide an update on that, as well, in tomorrow’s announcement.

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                  • Kos,

                    I no longer export but what I have done is go to using Mailchimp.  I keep an ongoing list of member email addresses there.  When the site went down last time, I made it into a contest.  Sent out an email telling them NING has issues again and to keep checking.  When they are able to get in update their status with I am in and 24 hours later I will draw a name.

                    It kept my members engaged and most importantly, it let them know I am here and care

                    • Nice job Janice!  Yes, I think it's important to contain emails somewhere off site.....for just those moments when Ning fails.  You can still reach out and touch them, reassuring that all is well or to oversee an Event.  I would never hand the info out to anyone other than myself.  That's asking for doom.  lol

                    • Part of my terms is that it is ok to email them and to be fair they ALL have access to one of my emails.  The sent from is the address they all have as you can set it from whatever email you own.  They do NOT see any address other than mine and do not even know how many others get it.  

                      Even my sponsors, that do not have an active acct's on iknifecollector get the emails.  Every week I send out an update on our live chats and I rotate sponsors on that email.  Keeps them up to date and let's them know we are actively promoting their stores. 

                    • Curious so others can know.. as if our site is down and cant reach members we have to lump it .. sharing addys outside of site is basically stalking them.. to contact them.. and putting addy at risk in sent from" so am curious with Mail chimp have never heard of it.. does it show addys in sent to..? when we get addys on site that's the limit of our access.. no permission by them otherwise.. but I would like or ask members if is ok first..

                  • Is this proper to do?wouldnt think so.. as we know those addys are private to our manage tab from others if sharing their mail other wise others will see them.. this is the issue with one we all know who stole addys as an admin and is now spamming everyone to this day.. NO I don't think accessing their addys outside site is proper.. but glad not me on those sites doing it   

                    • I have always watched for this with my site from seeing what happened to Humanity healng site.. FBI even got involved (supposedly) but yet I still get spammed from the guy who hit their site and I was just a member.. just hope if people are doing the above they make sure others addys are not shown in "sent from". on site and in groups are private to non admin.. and is reason..

                      and I been here since pre 2009 I think not long.. get satisfaction was still here for sometime then.. maybe 9 months before they left.. have seen allot.. learned allot.. some the hardway lol.

                    • I've had troublemakers too, Shadow and have  learned a lot about sociopaths and thieves. I was one of the first in the craft community to start a site in 2009 and  6 people (that I know of) joined my site, paid a subscription then copied all of my work to start their own site. None survived but it caused a lot of stress and I've lost trust in people. 

                    • also for any new to NING .. be careful of who you make admin to groups as well as members addys can be accessed there also.. if someone is jumpy about being admin to site or groups.. and don't know them well be leary.. jus sayin..Protect your members information.. best as possible ..

  • Concerned to say the least. The price increase also is too much. Please come up with some fair solutions.
  • I'm as frustrated as everyone else here. But it could be....

    That the company who outbid Cyndx to buy Ning wants to keep as many customers as it can—especially happy ones. Acquiring customers is much more expensive than keeping them—and happy customers are your best salespeople. The buyer has reviewed Creators and tech support emails filled with complaints and smartly realizes that they need as many happy or at least satisfied customers as they can get before raising prices. 

    That tech support referenced "the stated price increase" gives me hope that the buyers are not going to raise prices at this time. Otherwise, why would they mention it...to rub our faces in it?

    Buying Ning isn't like buying an old office building in San Francisco and tearing it down to build an exclusive highrise. They're buying it for the customer base, Name, any copyrighted or copyrightable technology...I can't say. But I think that it's highly unlikely that they are buying it to close it down or otherwise chase all of us away.

    Something else that makes me feel good is that the tech support team, who may actually just be Sanjit, since he's the only one I recall ever talking to, has been more positive recently. He sounded frustrated for months, but he has been more upbeat recently. Granted, it took them until Monday to resolve why a ton of my members couldn't reach the site, but the IT team probably wasn't approved to be paid on weekends. That's not the IT team's or tech support's fault.

    Once the weekend-long access problems were solved, "all" us Ning 2 users had deal with was our site being scrambled or our right column missing, and IT fixed that within 12 hours. Granted, not fast enough for us...it should have never have happened! But they fixed it in less than a day.

    So let's let the new owners tell us—and show us—what they can do. That's in the best interests of all of us!

    I personally want to thank Sanjit and anyone else in tech support that I have worked with over the last six months or so. It was easy to tell they were frustrated, even tho they tried to hide it. I feel that they have always done the best that they could in a bad situation.

    Let's hope the bad days are gone forever soon!

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