Current status of the Ning Platform is always available on the Ning Status Blog.

Changes to Ning 3.0 Based on Your Feedback

We launched Ning 3.0 just over two weeks ago. While the overall market response has been really awesome, we have – based on the feedback here on Creators – somewhat underestimated the confusion and potential pain this new generation platform could create for some of you.

We value and carefully consider your input, and have decided to offer more flexibility and appreciation for you all as existing Ning customers.

Grandfathered in at 2x Member Limits

Rather than differentiate plans by features, storage and bandwidth, we set member limits for each plan. Number of members is a visible and intuitive measure of Network Creator success. We believe that you deserve a break when the time comes to upgrade. Therefore, existing Ning Networks will be grandfathered in at 2x the member limit of the new plans.

When you upgrade from Ning 2.0 to Ning 3.0, the Basic plan will support 2,000 members and the Performance plan will support 20,000 members. According to our data, this means that less than 1% of all our existing customers should see any price increase.

3-Month Post Upgrade Grace Period

We have also decided to give you an extra three more months after you upgrade before applying any member limits. And we will provide you with tools during and after the upgrade process to remove long-time inactive members from your network and clean house.

Limitless Moderators

Several of you voiced concerns with limiting the number of moderators. Recruiting active members to help moderate is a powerful tool for NCs to effectively manage their community and reward their most engaged members. We agree and we will be changing our pricing plans to reflect this. All Ning 3.0 subscribers can have an unlimited number of moderators (capped by your members plan limit). Moderators can be given full moderation privileges (approve, feature, edit, delete or suspend) for multiple features, content type and/or members. However the Ning 3.0 plans include a limitation on the number of Administrators—those with full access to the design, layout and settings of your network— Administrators will be limited to 2, 5 and 10 respectively.

'Powered by Ning | Mode Social' Footer Requirement

As we have shared in our FAQs and in several discussion topics, displaying "Powered by Ning | Mode Social" in network footers is important for the health of our business.  While we recognize that some of you will decide to leave the platform on account of it, we will not waive this requirement. However to mitigate the impact for some of you, we do intend to put an affiliate program in place that will allow you to gain some value for clickthroughs and referrals. We’ll also provide more flexibility in terms of where and how to display the logo (options such as centering it). 

Ning 2.0 Upgrade, Migration and Retirement Timeline

As we have announced, we are working on a seamless upgrade process for Ning 2.0 Networks and plan to release it this summer. Once the upgrade process is available, Ning 2.0 Networks will have at least one year to move to Ning 3.0. We will confirm the exact schedule for the Ning 2.0 retirement when we officially release these migration tools. Before we officially release these tools, we are planning to work with many of you on a beta program for this key feature to make sure that it works as well as can be expected and minimize all changes and concerns for the vast majority of our existing customers. 

We hope these changes address most of your concerns and give you a bit more confidence in our own ability to listen to you all. We appreciate the time and energy you pour into your communities, and are committed to delivering you a great and viable platform for years to come.

Thank you all for your feedback; we couldn’t do this without you. If you haven’t already, please take advantage of our offer to create a Ning 3.0 Sandbox Network. We would love for you to experience the redesign firsthand and get a jump-start on developing your Ning 3.0 Network. Don't forget to drop by and let us know how it's going!

NOTE: Post Edited on 4/29/14 to reflect Glam Media's name change to Mode Media.

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                • wow, thats rough terry, they should have at least given you the option to continue on N2.

                  Thats just Spiteful because your site was already there and running, What difference would it have made to them.

                  Corporate bully boys as Russel Brand would say.

                • That is HORRIBLE!  I switched to "monthly" last June because I did not want to get blindsided.  Other plans for me.  Cannot trust a company that does not communicate.  Sad....

              • Thank you for the info. :)
      • OMG!

  • Hi,

    Any more changes to Ning 3.0 coming?  Or is this ...it ?

    • How about we do a ticket flood. Think they would get the message we are fed up?
  • Ning team:  Any updates on when Moderator duties will be rolled out?  With migrations having begun, it's going to be a little difficult for larger networks to operate with 2 Admins and you can't assign any duties to Moderators to help lighten the work load.

    • Very true Kos. I have a site that has 5 mods! We are a political discussion site, and some of our members get pretty heated up. It seems to me that it is only fair to give us what we had on our 2.0, since we are not asking for something more. 

      • Perrie we're going to get unlimited moderators but yeah, it's tough to migrate and unveil and not have the duties assignable.  Not all sites can or will want to "share" admin sign ins until this is complete.  Especially large networks.  I realize we can't have everything all at once but we need to at least have the horse in front of the cart...........

        • And we have what-- if you count all the comment-able pages- and over 450 Forums- you bet I need moderators! and I hope they assign a different level of access for moderators I do not want everyone viewing my members private emails... Ning should care about the privacy of our members as well!

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