We appreciate your business and the opportunity to bring social media services at competitive rates. However, like all companies, we face increases in costs each year. We have a percentage of uniquely successful customers with large numbers of memberships that require the storage and delivery of large amounts of content. As a result, it has become necessary to increase rates on those networks requiring larger storage space on our servers.
In order to continue providing the best service to our top tier customers and our network as a whole, we are compelled to adjust our subscription plans in 2016 to address the increasing costs associated with maintaining our Ning infrastructure. As a result, we are taking the following actions:
- Instituting a 100,000 membership cap and a 500 GB data storage limit on the Ning 2.0 Pro plan
- Instituting a 10 GB data storage limit on the Ning 3.0 Basic plan
- Instituting a 50 GB data storage limit on the Ning 3.0 Performance plan
- Instituting a 100 GB data storage limit on the Ning 3.0 Ultimate plan
- Implementing a new tier of subscription plans to support our top tier networks
As of January 1, 2016 the new subscription plans will go into effect for both Ning 2.0 and Ning 3.0 networks and our subscription plan structure will be as follows:
|
Ning 2.0 |
Mini |
Plus |
Pro |
Business Plus |
Corporate* |
|---|---|---|---|---|---|
|
Price (Monthly) |
$2.95 |
$24.95 |
$59.95 |
$500 |
$1,000 |
| Price (Annually) | $19.95 | $239.90 | $599.90 | $5,000 | $10,000 |
|
Member Limit |
150 |
10,000 |
100,000 |
100K - 1M |
1M 1.5M |
|
Storage Limit |
1 GB |
10 GB |
500 GB |
501 GB - 1 TB |
1 TB - 3 TB |
|
Ning 3.0 |
Basic |
Performance |
Ultimate |
Business Plus |
Corporate* |
|---|---|---|---|---|---|
|
Price (Monthly) |
$30 |
$59 |
$119 |
$500 |
$1,000 |
| Price (Annually) | $300 | $588 | $1,188 | $5,000 | $10,000 |
|
Member Limit |
1,000 |
10,000 |
100,000 |
100K - 1M |
1M 1.5M |
|
Storage Limit |
10 GB |
50 GB |
100 GB |
101 GB - 1 TB |
1 TB - 3 TB |
*In the event these limits are exceeded, custom pricing shall be negotiated.
We’ve begun reaching out to the Network Creators of the largest networks and will continue to reach out to Network Creators currently exceeding either the storage or member limits in the coming months. If you have not received an email from us regarding your network's member count or storage, you do not have to select a new plan.
For those who have received an email, you will have the following options:
- Elect to continue your Ning subscription under one of the new plans. The new plan will go into effect on the date specified in the email you receive from Ning, and your monthly invoice will reflect the new rate. Your plan will renew monthly until canceled (you can reference our cancellation policy here: http://www.ning.com/billingpolicy/). Previous annual plans will be credited for the amount of any unused portion. Payment for the new plan will be collected from the default payment method associated with your account.
- Elect to remain on your current plan, removing members or content to remain within your plan’s stated limits. Removing inactive members and their content will lower your network’s member count and storage space on our servers.
- Elect to cancel your Ning subscription. If you elect to cancel your subscription, you may do so at any time before the date specified in the email you receive from Ning. (You can reference our cancellation policy here: http://www.ning.com/billingpolicy/). Annual plans will be issued a prorated refund for the unused portion of your subscription.
Prior to canceling your membership, you may contact Ning customer support to assist with archiving your network’s content.
Please notify us of your election to continue your subscription under the new plan or to cancel it by replying to the email address contained in the email by the specified date. If we do not receive your election by the date specified in the email, we will deem your membership cancelled and will terminate your membership effective the specified cutoff date.
We regret having to take these actions, however, we have no choice in order to maintain the Ning service for our members. We appreciate and thank you for your understanding in this matter.
Replies
Are you certain it's going to affect you? I'm just throwing this out to see if it will bounce and you may have to file a support ticket with Ning to confirm but:
Kos, I +100% your last point.
Here is my screenshot from my network. I host 18k videos and 18k plus members.. Let me say that again 18,000+ videos and 18,000 plus members. I added the zeros because "k" doesn't make the impression that zeros do. I contacted Ning about my account so you wouldn't have to.
They assured me that unless you got notification there was nothing to worry about. Just so you know my account renewed on January 5th, and my account was debited $1,500 dollars. Psych!
Had you going there right? My account was debited $24.95. So as Kos, just quoted.
"If you have not received an email from us regarding your network's member count or storage, you do not have to select a new plan."
but even more so
"For those who have received an email . . . " (meaning if you haven't you don't need to worry about those 3 options)
Does this mean I will not receive an email as some point in the future. No. I did not say that but until I do I wouldn't stress it. Of anyone who has posted already in relation to content I think I should be the one most worried.
If you have not received an email (at least not yet) I am sorry to break it to you but they're just not that into you. :-)
However, I am sure that even after my post here someone will post here again stressing about it when there is no need to. If you are still stressing it open up a ticket and get it in writing. I told Ning to post about it to avoid a few hundred "but what about me?" tickets and they did but it looks like they may still get some anyway.
I'm down with any pills for chillin, but I am a busy girl and I don't have time nor extra cash for surprises. I also have been popped for the normal $24.95.
Side note: I tried to upgrade/migrate to 3.0 and they said they weren't doing that right now. What in the crap.
Shelli,
I'm going to tell you what to do but it won't help. Why? It's not going to help because what I want to tell you is to not do what people tell you to do. Migrating to 3.0 without the ability to archive is network suicide should you want to move. Think long term. Thank goodness they are not allowing you to upgrade.
You also mentioned a video section in referring to your site. Unless all your videos are embedded which I assume they are not (otherwise you would not be talking about them when it comes to storage space) you will have no place to put them on 3.0
What does take most storage?
41.66 GB (417%) of 10 GB used
and we are right under 500 members cleaned house through the holidays to
hehe You are like double what I have. I will wait for them to contact me concerning my account. No need to worry about it now I guess. Thanks for your reply.
Honestly, the thing that takes the most storage is your concern about what takes up the most storage. I am sorry, I feel I may not be the best person to answer your question. Maybe someone else will chime in. I am only good for jokes when it comes to this topic.
I find it amusing people will worry more about the cost of their storage than actually backing it up in case something goes wrong on their network. I have a feeling (not 100% sure) that neither you or Shelli have ever archived your networks. I could be wrong and happy to be proven so.
Thanks Garfield! Shelli, please do get in touch. SP
Here is the link to his profile on Ning Creators Sweet Potato
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