We appreciate your business and the opportunity to bring social media services at competitive rates. However, like all companies, we face increases in costs each year. We have a percentage of uniquely successful customers with large numbers of memberships that require the storage and delivery of large amounts of content. As a result, it has become necessary to increase rates on those networks requiring larger storage space on our servers.
In order to continue providing the best service to our top tier customers and our network as a whole, we are compelled to adjust our subscription plans in 2016 to address the increasing costs associated with maintaining our Ning infrastructure. As a result, we are taking the following actions:
- Instituting a 100,000 membership cap and a 500 GB data storage limit on the Ning 2.0 Pro plan
- Instituting a 10 GB data storage limit on the Ning 3.0 Basic plan
- Instituting a 50 GB data storage limit on the Ning 3.0 Performance plan
- Instituting a 100 GB data storage limit on the Ning 3.0 Ultimate plan
- Implementing a new tier of subscription plans to support our top tier networks
As of January 1, 2016 the new subscription plans will go into effect for both Ning 2.0 and Ning 3.0 networks and our subscription plan structure will be as follows:
Ning 2.0 |
Mini |
Plus |
Pro |
Business Plus |
Corporate* |
---|---|---|---|---|---|
Price (Monthly) |
$2.95 |
$24.95 |
$59.95 |
$500 |
$1,000 |
Price (Annually) | $19.95 | $239.90 | $599.90 | $5,000 | $10,000 |
Member Limit |
150 |
10,000 |
100,000 |
100K - 1M |
1M 1.5M |
Storage Limit |
1 GB |
10 GB |
500 GB |
501 GB - 1 TB |
1 TB - 3 TB |
Ning 3.0 |
Basic |
Performance |
Ultimate |
Business Plus |
Corporate* |
---|---|---|---|---|---|
Price (Monthly) |
$30 |
$59 |
$119 |
$500 |
$1,000 |
Price (Annually) | $300 | $588 | $1,188 | $5,000 | $10,000 |
Member Limit |
1,000 |
10,000 |
100,000 |
100K - 1M |
1M 1.5M |
Storage Limit |
10 GB |
50 GB |
100 GB |
101 GB - 1 TB |
1 TB - 3 TB |
*In the event these limits are exceeded, custom pricing shall be negotiated.
We’ve begun reaching out to the Network Creators of the largest networks and will continue to reach out to Network Creators currently exceeding either the storage or member limits in the coming months. If you have not received an email from us regarding your network's member count or storage, you do not have to select a new plan.
For those who have received an email, you will have the following options:
- Elect to continue your Ning subscription under one of the new plans. The new plan will go into effect on the date specified in the email you receive from Ning, and your monthly invoice will reflect the new rate. Your plan will renew monthly until canceled (you can reference our cancellation policy here: http://www.ning.com/billingpolicy/). Previous annual plans will be credited for the amount of any unused portion. Payment for the new plan will be collected from the default payment method associated with your account.
- Elect to remain on your current plan, removing members or content to remain within your plan’s stated limits. Removing inactive members and their content will lower your network’s member count and storage space on our servers.
- Elect to cancel your Ning subscription. If you elect to cancel your subscription, you may do so at any time before the date specified in the email you receive from Ning. (You can reference our cancellation policy here: http://www.ning.com/billingpolicy/). Annual plans will be issued a prorated refund for the unused portion of your subscription.
Prior to canceling your membership, you may contact Ning customer support to assist with archiving your network’s content.
Please notify us of your election to continue your subscription under the new plan or to cancel it by replying to the email address contained in the email by the specified date. If we do not receive your election by the date specified in the email, we will deem your membership cancelled and will terminate your membership effective the specified cutoff date.
We regret having to take these actions, however, we have no choice in order to maintain the Ning service for our members. We appreciate and thank you for your understanding in this matter.
Replies
What she said. Any concern before being contacted is a waste of time. However, I would definitely recommend doing a regular archive of your network.
@ Garfield Archivist - - don't you dare buy into that lie . . . even after providing the "Ning Support" idiots with photo evidence (see above) of the lockout issue they refused to acknowledge that we were effected by the 100k member limit unless they tell us beforehand.
Thank you for your posting this and shedding light on this issue. I can understand being really upset about this and I am right there with you after seeing this. They clearly say that you would be notified one day and then go all "we did not notify you but we take no responsibility for the consequences of that"
I'm just watching at this point but isn't it hilarious.............their lack of knowledge and follow through? lol
They are quick enough to threaten you with closure though if you miss a payment.......:(
and they're still sending out those Richard Milligan (feverbee) emails............which I've never read. What a waste of $$. lol
That's a sandbox for ya'. You can shit in it and I doubt they'd even notice. LMAO
Oh yeah! WAY over the storage limit (according to my Ning site dashboard) at 500% used according to our site's dashboard . . . although the limit should be 500Gb and not 20Gb for the Ning 2.0 Pro plan we were smart enough to stick with. After having to delete over 10,000 "inactive" member accounts to clear some space and re-open the rolls I can't wait to see how this one shakes out.
I have been looking at a platform call iScripts SocialWare. Do anyone have any feedback on this platform? http://www.iscripts.com/socialware/
I've never seen it but Forums are pretty sparse. That should tell you quite a bit about their overall size. http://www.iscripts.com/forum/ Just sayin'