Since coming under new management, we’ve spent time reviewing all the feedback you’ve given us about the price increase here on Creators, in tickets, and in call notes. We’ve heard you loud and clear! So we’re pleased to announce that we are not proceeding with the increases for Ning Plus and Pro nor are we discontinuing grandfathered Ning Mini networks at this time.
Instead of spending time working on the legwork leading up to a price increase, we’d rather get back to working on bug fixes and new features. Please take a look at the FAQs below. They should answer any questions you have about this, but please don’t hesitate to reach out if you don’t see your question answered below.
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I canceled my Ning Mini subscription in anticipation of the October 1st deadline. Can I reactivate it?
Yes! While we no longer offer new Ning Mini subscriptions, we’re happy to reinstate or create new subscriptions for Network Creators who canceled previously grandfathered plans. Simply call our billing team or submit a ticket here to reactivate your network.
I was on Ning Pro but downgraded to Plus in anticipation of the increase deadline. How do I upgrade back to Pro?
Simply give our billing team a call or submit a ticket from the Dashboard of your network to request plan change. Once your request is processed, your plan change will take effect immediately. A credit for the unused portion of your service term will be applied to the new invoice generated by the plan change.
I switched from monthly to annual billing in anticipation of the increase. Can I go back to monthly billing before next year?
Yes! While we don’t normally allow downgrades from annual to monthly billing before the end of the annual service term, we’re making an exception in this case. If you submit your request to us to switch from annual back to monthly billing by November 1, 2016, we’ll change your plan from annual to monthly, effectively immediately once the plan change is processed. You’ll be charged for annual service from the date of your previous plan change through the date your billing is changed and then from that date through then end of your next bill cycle for monthly service.
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Replies
Thank you very much ..
Thank you!!!
A step in the right direction. Fix the platform. We still have inaccessible networks, layout problems, email is horrible.......I could go on. Fix the platform and then proceed with something you're proud to show.
Sweet.
Rock On.
THANKS FOR THE RESOLUTION.
We are expecting REAL TEAM OF NING ON CREATORS to add new features and modules as WOLRD IS IN NEW ERA and NING is in 2010
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