Current status of the Ning Platform is always available on the Ning Status Blog.

Update to Product Roadmap and Communication Changes

Thank you for your patience over the past several weeks. As you know, we closely follow and appreciate the feedback you share on Creators, and we’d like to make a couple of important announcements related to your posts. 

First, regarding the product, the team has been working over the last several months on re-architecting and re-developing a new Activity Feed for Ning 3.0. The new Activity Feed will include the addition of statuses and more embeds based on pasting links into the status field. This isn’t everything that the team is working on but the most significant short term new capability. We are planning to release this feature in July.

We also wanted to address the downtime that some of you experienced on May 26th and 27th. After the scheduled maintenance on Monday to update a group of servers, we discovered that some of the backup servers were malfunctioning. We've corrected this and have changed our operating procedures to prevent this from happening again.

On the communication side, based on several factors including resources and priorities, we have made the decision that we will no longer be involved in providing day-to-day support and feedback through the Creators community. Communication from the Ning team needs to be focused on product capabilities and new releases and other general announcements such as this one. Our team is focusing on expanding some of the planned features that we already have in development. Once we have more information to share with you, we will do it here. 

Please continue to use this community as a productive place to have conversations about how to build, grow, and manage Ning Networks. We will continue to provide technical support through tickets and phone. As always, phone support is available to those with networks on Pro, Performance and Ultimate plans. Our technical support team is available Monday to Friday from 9 am to 5 pm PST. 

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    • Anthony we began complaining about "following" or lack thereof and the failure of dependable email notification system in January.  The complaints were non stop.  I've given up honestly and find myself quite disenchanted.  It's become too much of an emotional drain; not to mention monetary drain as stats (and donations) fell off a cliff.  Within a few days of returning to 2.0, *bam!*, stats began to soar again, new members flowed in (we had almost none with 3.0) and old members continue to return.  It's not all in our head - sadly it's the platform's failure in it's engagement area.

    • Nor Cal Social Media writes:

      When asked about some criticism they have garnered about their products not working, they said it's not about whether it works or not, but rather whether people will buy it. In this aggressive and volatile social technology market, the lion's share of profitability goes to the companies that are a step ahead. That means not being held down by the past, even not being preoccupied with the present, but always projecting out into the near future. We don't want to build something that lasts, we want to build something that is constantly evolving. If anyone can live up to the mantra "fail early and fail often" we think we are that company.

      Anthony...  =8-o   lol!

      I think you missed the big wave of complaints about the 'following' email notifications not working in 3.0, while you were 'away'.

    • Nope that is normal people have to sign in and follow even if it is their own post.
      Good luck with the 3.0 and this logic of theirs.
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      • 3237550?profile=original

        • hahahahah!! You guys! :)

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