Current status of the Ning Platform is always available on the Ning Status Blog.

Update to Product Roadmap and Communication Changes

Thank you for your patience over the past several weeks. As you know, we closely follow and appreciate the feedback you share on Creators, and we’d like to make a couple of important announcements related to your posts. 

First, regarding the product, the team has been working over the last several months on re-architecting and re-developing a new Activity Feed for Ning 3.0. The new Activity Feed will include the addition of statuses and more embeds based on pasting links into the status field. This isn’t everything that the team is working on but the most significant short term new capability. We are planning to release this feature in July.

We also wanted to address the downtime that some of you experienced on May 26th and 27th. After the scheduled maintenance on Monday to update a group of servers, we discovered that some of the backup servers were malfunctioning. We've corrected this and have changed our operating procedures to prevent this from happening again.

On the communication side, based on several factors including resources and priorities, we have made the decision that we will no longer be involved in providing day-to-day support and feedback through the Creators community. Communication from the Ning team needs to be focused on product capabilities and new releases and other general announcements such as this one. Our team is focusing on expanding some of the planned features that we already have in development. Once we have more information to share with you, we will do it here. 

Please continue to use this community as a productive place to have conversations about how to build, grow, and manage Ning Networks. We will continue to provide technical support through tickets and phone. As always, phone support is available to those with networks on Pro, Performance and Ultimate plans. Our technical support team is available Monday to Friday from 9 am to 5 pm PST. 

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  • HEADS UP: Maxx has reported that he is now banned from here, so he won't be able to respond to any more posts. Be careful, Creators. We are in some precarious territory now with Ning.

    • There are members here who no longer have active networks, but yes that is one of the formal stipulations, and it makes sense.

      However, not exactly surprising that not a moment was wasted in removing Maxx.

      Maxx is over on excreators.com in case anyone needs to contact him.

      • This reply was deleted.
        • My time is limited......LOL

    • Well he did cancel his network so.........I don't believe you can be on Creators unless you have one or Admin one.

    • NC for Hire
      Banned or simply removed for no longer owning or running a Ning site, which I believe is the criteria for participating on this site?
  • That response I posted above is a canned response that you get when you click on the "delete network" button in your ning account.  Just thought it was funny and ironic.  But since I had to file a ticket to delete it, they proceeded to tell me via email that I still owed for a month's payment. When I exported my content, it was right before my next payment was due, so I deactivated my payment method, assuming they would just delete it for non-payment.  They said something about it being in their "Terms of Service."  I kindly responded with a piece of my mind and told them if they wanted my $60 so bad they could contact my attorneys.

    • Wow, that's so pathetic of Ning. I'd really love for this to get some media attention. People really need to know how poorly this company is treating its customers.

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    • Anthony, many many of us customers said all those same things almost a year and a half ago when the 3.0 beta was first forced upon all new customers and all the rest of us were given a 1 year deadline to either migrate or "move on".  Ning eventually dropped the deadline altogether...not because they decided to listen to their longtime customers...but rather because they themselves couldn't even develop the tools needed in time to proceed with their own ultimatum.

      Ever since the Glam/Mode takeover, a heavy-handed closed-door approach has been utilized, ...because they 'could'.  The result? - a heavy handed smashing of itself over the head with a mallet.  It could have been so different had smarter management decisions been made and had the customers been respected and valued more.

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          • Exactly!! This is pretty evident to me so we need to move on because this is a business that will always have  a customer therefore the old goes out the new comes in. No skin off their nose. 

            • This reply was deleted.
              • Yup lol your right. Many of us are on ExCreators trying different platforms quite a few that are working properly and that is the direction I am going at this point. I'd like to save some of my money while I'm at it.

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