Thank you for your patience over the past several weeks. As you know, we closely follow and appreciate the feedback you share on Creators, and we’d like to make a couple of important announcements related to your posts.
First, regarding the product, the team has been working over the last several months on re-architecting and re-developing a new Activity Feed for Ning 3.0. The new Activity Feed will include the addition of statuses and more embeds based on pasting links into the status field. This isn’t everything that the team is working on but the most significant short term new capability. We are planning to release this feature in July.
We also wanted to address the downtime that some of you experienced on May 26th and 27th. After the scheduled maintenance on Monday to update a group of servers, we discovered that some of the backup servers were malfunctioning. We've corrected this and have changed our operating procedures to prevent this from happening again.
On the communication side, based on several factors including resources and priorities, we have made the decision that we will no longer be involved in providing day-to-day support and feedback through the Creators community. Communication from the Ning team needs to be focused on product capabilities and new releases and other general announcements such as this one. Our team is focusing on expanding some of the planned features that we already have in development. Once we have more information to share with you, we will do it here.
Please continue to use this community as a productive place to have conversations about how to build, grow, and manage Ning Networks. We will continue to provide technical support through tickets and phone. As always, phone support is available to those with networks on Pro, Performance and Ultimate plans. Our technical support team is available Monday to Friday from 9 am to 5 pm PST.
Replies
Yep.
is ning here to stay or is there something else going on. my handles are yomowomo.com and telephriend.com. these are two networks that i have spent a lot of time thinking and developing on paper how i could introduce the functionalities of these two websites to the world for daily usage with no strings attached.
events is something that will be used daily by all the future members of both of my above sites.
there has not been any activities as far as new products introductions on the ning.com network in nearly 6 months. has development ceased or is there going to be a completion of the responsive design network platform for 3.0 so that both of my websites can be on the same responsive platform.
ning.com has a great thing going. just wondering when all migrations are going to take place......?
All of us here have been wondering for months Gerald- join the club. Ning is not talking. Try asking them on their FB page, or submit a help ticket to talk to Ning Support. But you'll probably get the same song and dance as the rest of us have been getting.
Gerald
Huh?
What does this mean?
No Idea. But sounds like they are offering to help people for payment.
Can someone tell me if I cancel my community site now with a date of Dec. 31, 2014...will NING honor my request? I need my site to continue for two more months and then I'm gone. I am all set on SE PHP, and up and running. Thanks for any advice.
Agree with Asil.
Call the Ning Billing dept by phone and doublecheck the exact date of when your annual subsc expires. Do NOT set up a cancellation months ahead of time. Wait until 3 weeks ahead of time, then cancel your credit card's auto pay first. Then calling billing again and set up the cancellation date. File a ticket as well with the same information. Make sure your auto pay is cancelled on end...but do all this 2 or three weeks before your sub runs out, in case they act too fast. And do both a ticket to Support team, and a phone call to Billing.
MY God what a horrible thing....fearing what the big NING will do. My subscription date is the 22nd of every month. I really wanted to go until Dec. 31st so it looks like I am paying through January but I am closing down Dec. 31 no matter what. I won't cancel until December. Thanks Strumelia.
Just remember Ning has a policy ofn ot refunding ANYTHING once they renew a yearly subscripstion. Don't play with that last week or two. Cancel your auto pay beforehand, and set up the cancelling to happen a couple weeks before your renewal comes around. Otherwise you may have a real headache getting your money back if they manage to put the payment through for another year a few days before you think they will.
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