Has it happened with anybody ?
A big problem happened today, i used to have 1986 members in my network , suddenly it shrank down to 1353 members ! How come is it possible ? Did i lose 633 members ?
Does anyone know what might have happened ?
Let´s help each other as it may happen all of a sudden to anyone.
Chris, i´m glad you are on top of this issue and will reply your questions below:
1> Yesterday afternoon ( 08/01/11)
2> Simply i´m counting members on daily basis and now the page members all of a sudden started to show 1353 members. Also I had 456 friens and now is 116 !
3> I don´t who are the individuals what you know that counting members from all perspectives have come down all of a suddenly !
Tks and sorry my anxiety but i consider it very serious !
1. I don't know... one of them noticed it yesterday.
2. I had 3.815 listed members and now I only have 2.766.
3. I still don't know exactly who is missing, I know the numbers but not the names... still investigating.
Just fixed your network.
We have fixed this on your network.
Patrick tks a lot ,
indeed it´s ok now , thanks for your and your team efforts to solve the issue . brgds
If this is happening we definitely want to get to the bottom of it. Can you all please reply with your ticket numbers? If you haven't created a ticket yet, please head to the Contact link on your My Network page and create one. Once I have these I'll be able to investigate thoroughly.
How do I find the ticket number?
This was at the bottom of the email confirming that you received the ticket:
This is what shows when I click the link:
Viewing question #00382295?
I don't know what the ticket number is...