Current status of the Ning Platform is always available on the Ning Status Blog.

Forum

Admin needs help re. paying

I've been the only admin on our network since February. The NC has, in his own words, “opted out” of being involved although he does not want to transfer ownership. He has given me the password to the paypal account where our donations are going so I do know what is going on with that and could also disperse funds if I had to. The problem is I am concerned about possible confusion and delays in communicating with him (which have happened in the past) in relation to getting our Ning Plus going and paying for it. Ideally I would like to do this myself but of course that doesn't seem to be possible. We are about three quarters of the way toward having enough money in the account to pay for a full year with the discount but I'm concerned we might not make enough and then the NC would be responsible for making payments every month which I am not sure would happen smoothly given past experiences. Is there any way he or I could give you in one payment all that we have in the account and let that cover us for whatever period of time it would correspond to? This would take a load off my mind not having to be concerned every month about tracking him down and reminding him about making payments.

You need to be a member of Ning Creators Network to add comments!

Join Ning Creators Network

Email me when people reply –

Replies

  • Hi, Moon. If you are able to pay for the year, this might work for you. However, I would caution you that if you supply someone else with access to your own accounts they could conceivably charge additional services. Just something to mindful about.
  • Thank you so much Jaap for clearing these matters up for me somewhat. Could you please explain how this automatic payment system works? Eric, I am sorry to have to say this but it is indeed very discouraging when representatives of Ning do such a cursory job of reading posts and responding to them. I am discovering that support here at the new Ning is woefully inadequate which is especially upsetting when I am planning on paying good money which I have squeezed with no little difficulty from hard pressed members who are not wealthy people. It is making me have misgivings about the whole Ning team and second thoughts about staying here at all. If any higher ups are reading this, which I am sadly doubting, please rectify this situation immediately or your hard work is going to be wasted on networks that see the writing on the wall and do not stick around. I am sorry to be “negative” but this is very upsetting considering all the time and angst I have spent trying to make and keep our network running. Some other threads I have started here have not been responded to at all and my direct contacts are being repeatedly ignored. These questions I have are not insignificant matters. If they were I would not be spending my valuable time on them. The sheer volume of information that seems to be required to run a network is daunting to say the least and searching help is not always fruitful in answering complex and unusual questions. What is additionally galling is this text editor is still not working right and the thread I started about that problem was ignored. Perhaps it was answered somewhere else but couldn't someone take a moment to direct me to that? I am getting very discouraged here. Frankly IMO people like Jaap are extremely important to have around and will be sorely missed, by me anyway.
    • The automatic payment system, or subscription, works like this: The Network Creator enters a credit card or PayPal number, and each month they are charged for the plan they have purchased. If you are not the Network Creator, you won't be able to purchase a subscription.

      You mention that you have started other threads here that have been ignored. Here is one you began that I answered. Please note that Creators is community-based support for Network Creators. Not every question will be answered by a Ning representative. However, if you are a Network Creator and you have submitted a Help Center ticket, share the number with me here and I will do my best to have someone respond to you.
      • Eric: again you are not carefully reading my posts and are giving me inadequate answers. I have clearly stated that I am an admin not an NC so your advice to get a help center ticket is of no use to me. I am also quite aware that one of my questions was responded to (although with no ascertainable follow through on that suggestion) but the other two were not, by anyone, not to mention the 'contact us' through help which has been completely fruitless. This is not acceptable for $20 per month in my view. I get better support from free sites. Ning has absolutely got to come up with a better and more personalized help system that the admins, who are often the people who actually run the sites, can use. I am sorry if this sounds harsh or angry but please put yourself in my shoes for a moment and you will understand the frustration that I am going through.
This reply was deleted.

Search the Creators Network

Latest Activity

Strumelia replied to Ben Carr's discussion Ways to Overcome the Activity Feed
"wow.   Well that's pretty amazing."
14 minutes ago
Ben Carr replied to Ben Carr's discussion Ways to Overcome the Activity Feed
"Ugh...just ignore the typos..."
41 minutes ago
Ben Carr replied to Ben Carr's discussion Ways to Overcome the Activity Feed
"I complained so much to Ning reps that they offered to let us go back to 2.0 just to get rid of me!…"
1 hour ago
Kos replied to Vincent Granville's discussion Possible Metatag Problems with Some Ning Networks
"Vincent Ning is no longer moderating the forums so they will never see you post.  You will sadly ha…"
1 hour ago
Strumelia replied to Ben Carr's discussion Ways to Overcome the Activity Feed
"Ben where are you going may we ask?"
1 hour ago
Donna Mac replied to PeruCool's discussion Alternatives to Ning social network
"Skye:  I am glad you made this decision.  Anyone with any CSS can do so much more than I have done.…"
1 hour ago
Skye replied to PeruCool's discussion Alternatives to Ning social network
"I just purchased my SE a few days ago and Troy is installing as we speak, I played around with it q…"
3 hours ago
Ben Carr replied to Ben Carr's discussion Ways to Overcome the Activity Feed
"Forget I posted this because I am now leaving Ning 3.0!"
4 hours ago
Donna Mac replied to PeruCool's discussion Alternatives to Ning social network
"I would not trust hosting at $4 a month.  How fast can that be?  I am paying MUCH more than that an…"
5 hours ago
Donna Mac replied to PeruCool's discussion Alternatives to Ning social network
"I have SE php and it is almost completed.  I purchased some plugins from all of the links that MAXX…"
5 hours ago
Jeffrey Haskins replied to Jeffrey Haskins's discussion I see no magic moment that NING finally comes together
"I know that person!"
6 hours ago
John Bizley replied to PeruCool's discussion Alternatives to Ning social network
"Hi Strumelia, no not yet but am going to, just not had much time as in the middle of a couple of pr…"
9 hours ago
Jografiah Jawahir replied to Jamie Baker's discussion A beginners guide to CSS: #2 Styling The Ning/Account bar
"Great... Thanks so much Jamie it's really helpful "
11 hours ago
Jelena replied to John Bizley's discussion My New Classifieds using WordPress and iframed into my site
"Wow fantastic John"
11 hours ago
Strumelia replied to PeruCool's discussion Alternatives to Ning social network
"John did you ever create that SEphp test network?"
16 hours ago
Tuxedo Ramen replied to PeruCool's discussion Alternatives to Ning social network
"Woah time out there. $4/month for hosting, 6 domains, Unlimited data and disc space? That is not go…"
17 hours ago
Alexander replied to Jeffrey Haskins's discussion I see no magic moment that NING finally comes together
"I hear very few feet in the corridors, sorry - corridor, of the new Ning allocated space, even less…"
19 hours ago
JFarrow replied to JFarrow's discussion How to prevent Text and Line Breaking with CSS
"no problem...that must have been a Ning bug"
20 hours ago
JFarrow left a comment for Eric Sewerz
"miss you old buddy.."
20 hours ago
JFarrow replied to James Higginson's discussion Please show me a good 3.0 site if you can
"and yes as SP noticed there was a specific responsive element removed by request"
21 hours ago
More…