Advanced Member Search NOT working

Hi All,

The advanced search feature is not working on mine and many other (if not all) ning sites.

Basically any free text search field used returns 0 results even through there are members

Also I actually try to hide away the member search because it's too clunky and unhelpful. For e.g. there's no way of performing 'OR' search for members. In other words if you tick two boxes it will try to find members with both criteria not either.

I'd like to hear what your thoughts are please and also I'd like to hear from Ning to see what development is planned for this critical area of the platform.

Really looking forward to hearing some feedback,

Best

Mark

Tags: advanced search, member search, search

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Permalink Reply by Eric Suesz on July 16, 2012 at 1:37pm

Hey, Mark. We have a few reports of this and have collected them for our engineers in a bug report. I appreciate your report here, and I will add it to the mix. Hoping we can get this solved. This may be related to profile question answers not appearing in search correctly.

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Permalink Reply by Mark lennox on July 17, 2012 at 12:15am

Ok thanks Eric.

And are there any further thoughts on improving the searching system i.e. enabling OR searches for tick box terms etc?

Many thanks

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Permalink Reply by Eric Suesz on July 17, 2012 at 9:24am

No plans to improve search right now, but I think that type of suggestion may be gaining more traction lately.

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Permalink Reply by Eric Suesz on July 17, 2012 at 3:53pm

Update: We have two issues with search, and one of them has been fixed. We just fixed one that prevented some results from advanced search from appearing. For example, one line answers, multiple-choice answers, longer answers.

This may or may not have resolved your issue. Hard to know for sure without more info, but if you've submitted a ticket, one of my colleagues should be getting back to you with an official word.

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Permalink Reply by Mark lennox on July 18, 2012 at 12:24am

Thanks Eric.

In that case as creators is there anything we can do to make advanced search more user friendly?

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Permalink Reply by Eric Suesz on July 18, 2012 at 2:07pm

I don't think so. Not sure what you have in mind that NCs themselves could do to make something more user friendly? Not sure I follow.

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Permalink Reply by Mark lennox on July 20, 2012 at 12:08am

Something a little more like LinkedIN. It starts with being able to create a proper profile with encouragements to add more information. The better the profile, the more able you to search it. Then members can truly search out one another, do business, make friends etc.

I really feel this is the no.1 reason why Ning may fall down.