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are there a ning 3.0 equals, im confused?"
APPROVE AND DECLINE BUTTON BROKE ON MY NETWORK
Hi everyone
I am hoping someone might be able to help me - my network is set to approve or decline members and the button is not working. I am so frustrated trying to even get a ticket to Ning about the problem - where in the hell do you go to even open a ticket that falls outside the narrow 4 options they provide? I opened a ticket under one of the categories even though it did not match the problem and it has been over 72 hours and I have not heard a peep out of them.
I am not a programmer nor do I ever access any 'back end' code to my network because I have never had a problem like this before.
Can anyone advise? I have members waiting for approval and I am at a loss of how to fix the problem.
Thank you
Dandarius
I am hoping someone might be able to help me - my network is set to approve or decline members and the button is not working. I am so frustrated trying to even get a ticket to Ning about the problem - where in the hell do you go to even open a ticket that falls outside the narrow 4 options they provide? I opened a ticket under one of the categories even though it did not match the problem and it has been over 72 hours and I have not heard a peep out of them.
I am not a programmer nor do I ever access any 'back end' code to my network because I have never had a problem like this before.
Can anyone advise? I have members waiting for approval and I am at a loss of how to fix the problem.
Thank you
Dandarius
Replies to This Discussion
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Permalink Reply by Eric Suesz on -
Hello, Dandarius. You can submit a ticket directly from your dashboard. Click on Support and Contact Support. No need to visit help.ning.com. You can do that directly from your network now.
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