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Hi all, ok so I've only bveen a 'creator' for a short time but have been involved with a ning site in one way or the other for a quite a while. But in the short time I've been a creator I've researched and and tried several chat alternatives including CommetChat  and Skysa, the two most well known, as well as a few others that don't even really merit mentioning in my opinion.I was using Skysa and was happy with it to an extent, it worked, was customizable but if you needed any kind of support you can expect to wait anywhere from 2 weeks or longer for a reply, I never received one shorter than 2 weeks, and this was for a paid version of it and to me that is unacceptable customer service.

So yesterday Skysa went down and with it much of the content on my site and most importantly, the chat. I was extremely frustrated and felt helpless as I knew that any attempt to contact support would be futile so I decided to search for chat alternatives that weren't specifically design with ning in mind and came across Rumbletalk. After perusing their website for a while I decided to give it a shot, well I really didn't have much of a choice and I had nothing to lose as they offer a 7 day free tial. So I created a free account, clicked the free trial option, clicked what kind of chat I wanted, you can choose between floating or embedded, c&p the code they generate for you and pasted it in the custom code area of my ning control panel.  I chose the  floating style as I and my members like having the chat on the screen no matter where we are on the website. I reloaded my page and noticed this little green bouncing icon thingy in the lower right corner and clicked it, it opened up my new chat floating there beautifully on the lower right of my page and prompted me for a user  name and password (I had not configured it yet for my member user base). You immediately tho also have the option to sign on as a guest, using facebook, twitter or your Rumbletalk account credentials. I chose twitter and there I was in my new chat, my twitter info exported right to right there in the chat, including my icon.What I had was a professional & sleek looking chat room that not only looked good but was also abundant in features.including video and audio calls youtube and vimeo videos directly into the chat, as well as pictures and audio, all of which you can control who has access to doing. The chat box itself is customizable in every way you can imagine, colors of text, borders, background, you can even add an an image as the background. I was extremely pleased with the overall outcome, especially the quality & aesthetics as well as the ease of use.

Oh and can't forget to mention that the customer support was nothing short of stellar, I had a few questions regarding the member integration while installing and received an email reply within 10 minutes, all 3 times I emailed them.

I've enclosed some screenshots you can check out or better yet check out the demo they on their site: http://www.rumbletalk.com/demo/

Rumbletalk main page: http://www.rumbletalk.com

Prices started a slow as $14.95 a month and all plans include the exact same features, only difference is the number of members you can have in chat at the same time, you select a plan that suits your own individual websites needs.

Have Fun! :)

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Replies

  • Thank you!!!
    • Np gl let me know how it works out for you... :)

  • Rich,

    CometChat can use our Ning member list so it's pretty cleanly integrated into our site. Can Rumble Talk?
    • This reply was deleted.
      • Thanks, Rich. I'll stick with my CometChat for now, then, even tho I this app looks very interesting.
        • I gotta ask, why commetchat over skyss?

          • Ugh accidentally deleted my message you replied to. Would be nice if they had a confirm delete in place.

            • No worries.
          • CometChat was popular with members here.
            • Ok well I tried commetchat and skysa and found myself wondering why anyone would pick commetchat over skysa. Let's look at the obvious first, $4.95 compared to $49.95a month (You can get skysa for $49.95 a year) and skysa you get over 40 built in additional apps that to be honest are pretty dam cool. I still use it for all apps, they add so much to the site. Click 'Who's online' and see a map and pins where each member is logged in from. (Identity can be disabled), , video chat, instant messaging, file sharing, whiteboard.. much more while commetchat has a few of the same features skysa has many more features for a much lower price. Maybe I'm missing something, does commetchat have a 1/2 naked girl deliver me a pizza a 2 in the morning on request or something? :)

              If you haven't checked it out, might be a good idea.. :)

              • CometChat is $29 unbranded and Skysa is $19.95 unbranded. CometChat is more polished and less intrusive to me, and doesn't appear to non-members. I just needed chat; I didn't want the other apps.
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