"No response from Allison or Eric as of yet. I had sent Eric Seuez an e-mail and expected…"
I *CAN* connect to chat
UPDATE: this issue has been solved within two hours of the original posting. I can connect to chat on my network, and so can apparently anyone else on my and other networks. Thanks, Ning, for the quick fix.
None of my members, including me, can connect to the chat. Trying to connect always fails. This holds for both the new chat as well as the old flash-based chat. Anyone else with the same issues?
Tags: chat, disconnect
Replies to This Discussion
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Permalink Reply by Colon Cancer Alliance on -
My community chat is not working either. We were using the old chat. We tried changing to the new chat but that didn't solve the problem. Wierd that I can use Ning Creators chat but not my community's chat.
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Permalink Reply by Eric Suesz on -
Hey There! Let me check it out and report back.
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Permalink Reply by Blake on -
Thanks for the report. Our on-call team has been notified and are checking it out now. We'll post further updates to http://status.ning.com/ as soon as we have them. Thanks for your patience in the meantime.
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Permalink Reply by José Luis Cuendia on
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En mi comunidad ocurre exactamente lo mismo. No podemos conectarnos nadie desde esta mañana.
Saludos
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Permalink Reply by Speed Racer on -
yes. glad you guys are on it, eric!
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Permalink Reply by the_real_macfly on -
Works fine again at the moment, thanks guys!
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Permalink Reply by Blake on
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Yep! Our crack on-call team was able to identify the issue and resolve it. Chat should be good to go.
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Permalink Reply by Ceddy J on -
Back in Beta testing I noticed a jquery code in my custom code box stopped the chat from connecting. You guys might want to make sure there isn't any custom code stopping your chats from connecting.
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Permalink Reply by George Montgomery on -
chat is not working on Creators for some reason.
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Permalink Reply by Jason Leitman on -
it was disabled apparently ....if they are not using it ...not much incentive for users.
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Permalink Reply by George Montgomery on
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that's bizarre!
One minute it was there - now its gone.
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Permalink Reply by Gary W Norman on -
I run the newchat on BeardedGents.com and it works fine for me ( I use Vista OS and IE8 Browser), but a few of my members are complaining that it's slow, unresponsive/freezes up, or just doesn't work. I'm surprised as I figured these issues would not be with the new chat. I also thot we'd have a stealth mode as NC's to monitor chat 'covertly.' lol I did read that if you use Firefox that one needs to add the addy to the 'trusted sites' to get it to function properly.
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