UPDATE: this issue has been solved within two hours of the original posting. I can connect to chat on my network, and so can apparently anyone else on my and other networks. Thanks, Ning, for the quick fix.
None of my members, including me, can connect to the chat. Trying to connect always fails. This holds for both the new chat as well as the old flash-based chat. Anyone else with the same issues?
My community chat is not working either. We were using the old chat. We tried changing to the new chat but that didn't solve the problem. Wierd that I can use Ning Creators chat but not my community's chat.
Hey There! Let me check it out and report back.
Thanks for the report. Our on-call team has been notified and are checking it out now. We'll post further updates to http://status.ning.com/ as soon as we have them. Thanks for your patience in the meantime.
En mi comunidad ocurre exactamente lo mismo. No podemos conectarnos nadie desde esta mañana.
yes. glad you guys are on it, eric!
Works fine again at the moment, thanks guys!
Yep! Our crack on-call team was able to identify the issue and resolve it. Chat should be good to go.
Back in Beta testing I noticed a jquery code in my custom code box stopped the chat from connecting. You guys might want to make sure there isn't any custom code stopping your chats from connecting.
chat is not working on Creators for some reason.
it was disabled apparently ....if they are not using it ...not much incentive for users.
One minute it was there - now its gone.
I run the newchat on BeardedGents.com and it works fine for me ( I use Vista OS and IE8 Browser), but a few of my members are complaining that it's slow, unresponsive/freezes up, or just doesn't work. I'm surprised as I figured these issues would not be with the new chat. I also thot we'd have a stealth mode as NC's to monitor chat 'covertly.' lol I did read that if you use Firefox that one needs to add the addy to the 'trusted sites' to get it to function properly.