I don't know if it's a usability issue or a deliberate attempt to make it tough to cancel (shout outs to 1990's AOL), but I just want to cancel my four accounts. I went to one page to contact Ning, but there's no CANCEL link anywhere.

 

I want my billing to cease and my account to be removed.

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Hey, Robert! Sorry that this isn't clear or is causing you problems. If you're still having trouble, you can contact us here. You should be able to submit a ticket at that link. If you have a ticket number already, I am happy to try and help expedite this for you.


http://help2.ning.com/ViewTicket?id=5004000000DY0BC

http://help2.ning.com/ViewTicket?id=5004000000DY09L

Please cancel all my accounts. And let me know that you won't be billing me on the 25th. Thanks!!!

 

PS - I *do* like your product, and have done some development work on it, but I simply can't afford to use it as a matter of course.

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