Cannot add members to GROUPS this morning....

[Julie Prichard]

Hello,

My "friends" do not populate, and I cannot send invitations by email either. safari 6.0.2.. anyone else?

[Eric Suesz]

I am sorry to hear this, Julie.

First, have you already contacted our support team? If so, can you share your ticket number with me? 

Second, you may want to try this and see if it helps: Hold down the shift key while reloading the page. We've seen errors of some things not loading fully on a page that our team is investigating, and this can sometimes clear that up. 

When you say you can't send invitations by email, can you maybe add a little detail? You don't see the option to, a button doesn't work, the email never gets delivered? Something else? 

Thanks.

[Julie Prichard]

Hi Eric- no ticket yet.. clicking on any of the invite icons at the bottom of the picture as shown do  not work.. they seem like dead links. Holding down the shift key does not help me (I'm on a mac)... any other tips?

[Julie Prichard]

Ticket 00881139

[Eric Suesz]

Thanks for that. I'm on a Mac as well, but I haven't been able to reproduce this error. We'll try to get to the bottom of it. 

[Julie Prichard]

Thank you.. I've tested on two computers this morning... both are acting the same.

[Julie Prichard]

Update: I was able to get onto a PC running IE..and everything is working fine there.