Can't Drag Menu Tabs

Anyone experiencing this? I added a new sub-tab. I can't drag and drop under the appropriate menu tab. I made sure javascript is enabled, and even turned off the pop-up blocker. I also tried in 3 browsers.

Any ideas?

Thanks in advance,
Jen

Tags: drag tabs, menu tabs, sub menu, sub-tab, subtab

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Permalink Reply by Writer Chick {Diane} on August 29, 2010 at 1:25pm

The only one I've had this problem with is the "leaderboard" tab. It won't move anywhere else but under "My Network". Other than that, I haven't had this problem. Sorry...

NC for HirePermalink Reply by Jen on August 29, 2010 at 1:45pm

Thanks Diane! I appreciate you letting me if you were experiencing this. It let's me know, it's likely an isolated issue on my site. And probably has to do with some odd js or setting.
Thanks again,
Jen

Permalink Reply by Garnor Morantes on August 29, 2010 at 1:27pm

Hi Jen,
I wasn't able to replicate this issue on my test network. Can you please open a Help Center ticket so we can have someone from our team take a look?

NC for HirePermalink Reply by Jen on August 29, 2010 at 1:44pm

Hi Garnor,
Thank you for testing this. Yes, I will definitely send in a ticket - - tomorrow, about to leave for the day.
Thanks again,
Jen

Permalink Reply by Scott Bishop on August 29, 2010 at 2:24pm

Jen,
I've been getting the same issue when using ff or safari. With ie it only happen once in a while. When it does I just keep hitting the refresh page and eventually it works (in ie).

NC for HirePermalink Reply by Jen on August 29, 2010 at 2:31pm

Thanks Scott! I'll give that a try. I've tried 4 browsers. But, I didn't try the refreshing many times.
Best,
Jen

Permalink Reply by M on August 29, 2010 at 3:02pm

Hi Jen. This has been going on my network for over a year. The only way it works is in IE. Here is a video I made for ning support to check out.

Permalink Reply by Patrick Mee on August 30, 2010 at 4:07am

Morgan,

Can you have a look at this to see if it's still happening? I did see the problem you were having.

As part of my testing I did some things that should not really have fixed it, but then the tab info started loading on Firefox.

Let me know.

Thanks,

Patrick

NC for HirePermalink Reply by Jen on August 30, 2010 at 8:54am

Thanks Morgan,
:-)
Jen

Permalink Reply by MAXX on August 29, 2010 at 3:31pm

I have had that issue with tabs as well, plus, at times I am not able to add a new tab or edit an existing tab. I am using Firefox. I just keep refreshing and eventually it corrects itself so that I can manage the tabs.

NC for HirePermalink Reply by Jen on August 30, 2010 at 8:54am

Thanks Maxx!

Permalink Reply by Chris Young on August 29, 2010 at 3:38pm