change e-mail addy in member controls

[Debby de Wilde]

I have been running my network with someone who got seriously ill and she wants to pull away from the network. So far so good but the only thing we did not figure out is how to change the e-mail addy where the new members e-mail verification is send to. 

How do I change that address? 

[Eric Suesz]

You can't change the verification email address for a member. If they can't access their email, they may be stuck. You can send our support team a message and if they can help, they will.

[Debby de Wilde]

Guess I was not to clear on that! I meant I want to change the email address where the new member approval notification is sent to.

[Eric Suesz]

Do you mean the email address where you are notified that new members are pending (ready for you to approve)? That is your own email address. All notifications for you are sent to your single email address. If that's what you mean, just change it from your own Settings page. 

[Debby de Wilde]

That is what I thought too, but my partner in crime (who is now pulling out) is the one who gets the e-mails. I am the owner and she is administrator with full rights

Might be handy to mention that she is the one who set the e-mail verification up. So I thought I just cancel it and enable it again, but still no luck.

[Eric Suesz]

I think there may be some confusion here. You may want to contact our support team and they will go through and double check everything for you. 

[Debby de Wilde]

Okay, thanks Eric. I'll do that and let you know the outcome!