Hello all,

I had to delete several users as part of our beta-test and these users cannot re-register in my network again and they receive an error message. Is there a solution to work around this? Any new user is able to register without any problems.

Please let me know!

Thank you!

Tags: cannot, deleted, register, user

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strange....my understanding is someone deleted can re register, but if suspended, cannot re register with the same email address.

yes, strange indeed, and its is a handful of users that participated in our pilot test (approximately 10) and now all of them are not able to re-register even with a different email address and via different browser.

that is VERY strange if they cannot with a different email. i know this may sound dumb, but have you taken the network live?

Deleted members should be able to re-register. If you think it's not working as expected, send us a message from your Support link. One important detail would be to include the error message that they receive. 

Ok will do. Thanks Eric

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