I have a private ning network and 2 members reported that they could not sign up b/c they were getting an error message that said incorrect password when they didn't even sign up yet. I have a trouble ticket in to customer support but have heard NOTHING!!! HELP!!

Views: 1

Reply to This

Replies to This Discussion

Hello! We have heard similar reports. Sometimes the reason is that they may have an account on a different Ning Network (sometimes unwittingly). I would suggest to these members that they reset their password. Our team is aware of some of these issues, and you might want to check out Diego's reply here . I'll try to update you with more info about this fix when I have it.
Eric. Diego's reply was deleted.
Whoops. Looks like a copy/paste error on my part. Thanks!
Hey

I had the same issues with some of my users and I've narrowed it down to this. They have accounts on other ning networks.


regards
I wish this was the case with the two members from my network, however, I've spoken with both of them and neither of them have signed up on any ning network before. Any other thoughts?

RSS

Latest Activity

Mike Collins replied to Rafael's discussion 'Multiple Chat rooms for Ning 3.0'
"That's a shame. Understand about the video technology although the skype integration is an…"
1 hour ago
Michael Goebel replied to Michael Goebel's discussion 'Where have the text boxes on the profile pages gone ?!?!'
"I also don't think Ning will take much notice... I have been asking them for YEARS to fix the…"
4 hours ago
Strumelia replied to Michael Goebel's discussion 'Where have the text boxes on the profile pages gone ?!?!'
"It becomes a very serious problem if, along with taking away members' music player, also the…"
4 hours ago

NC for Hire
JFarrow replied to Phil McCluskey's discussion 'Site Manager Updates for Ning 3.0 Networks'
"you guys are starting to impress me all over again!  thanks for the updates!"
6 hours ago
Melinda Orr replied to Michael Goebel's discussion 'Where have the text boxes on the profile pages gone ?!?!'
"Wishing for some response from Ning here... thanks Patrick for sharing these details :) "
6 hours ago
Melinda Orr replied to Michael Goebel's discussion 'Where have the text boxes on the profile pages gone ?!?!'
"I'm thinking bringing back the  RSS feed box would be a good thing as well. What's…"
7 hours ago
Melinda Orr replied to Michael Goebel's discussion 'Where have the text boxes on the profile pages gone ?!?!'
"Thanks Kos! "
7 hours ago
Kos replied to soaringeagle's discussion 'killer penguins'
"Here's the updated Keyword Tool link http://bit.ly/16hsT0x"
7 hours ago

© 2013   Created by Ning.

Badges  |  Report an Issue  |  Terms of Service