Export member data not working for me again

[Speed Racer]

it did nothing, didn't get an email. I posted this exact issue about 2 weeks ago but can't seem to find it now, was it deleted? there was a link that took me right to it, why can't the download member data simply be that link? can i get the link again?

[Phil McCluskey]

Hi SR,

Try /main/membership/downloadMemberData

Once your network reaches a certain size, we need to kick off a background process to collect the data and assemble the CSV.

Thanks,

Phil

[Speed Racer]

ah, ok thank you phil. So, i can't just go to this link anytime and get it? or can i initiate the process by clicking download member data, wait, then go here? If i can do it this way, i'll just note it and quit posting out here i cant access it lol

 

EDIT-says page not found

 

[Speed Racer]

phil, need this info asap

[Speed Racer]

phil i really needed this 45 minutes ago, the link you gave doesn't work see screenshot....not trying to be rude here, but i really needed this just before i posted the discussion. Can someone quickly email it to me, then fix whatever is wrong?

[Phil McCluskey]

Hi David,

You have a capital D in download. Try it with a lower case one.

Thanks,

Phil

[Speed Racer]

did that already

 

[Phil McCluskey]

Hi David,

Here's the link: http://nascarnation.us/main/membership/downloadMemberData

It works. You need to be signed in as the creator, just on the off chance that you're not.

Thanks,

Phil

[Speed Racer]

ok got it now, it's AS TYPED above...my fault, didnt copy and paste it from here just typed it.

Now, can i use this link at anytime after calling for the export?

[Phil McCluskey]

Awesome! Yes, you can use that any time you've kicked off the export. Probably want to give it some time depending on how many members you have.

[Alex]

What he said.

[Speed Racer]

sweetness, thanks guys, sorry to be in such a rush

 

[Alex]

You need to click the "Export Member CSV" link on the Manager Members page to generate an updated file. Give it a little time, then go to the main/membership/downloadMemberData link to download it.

 

- Alex