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Help! - 500: Unexpected Error
Hi guys, I keep getting the error below when I try and access my site, can anyone help me fix?
500: Unexpected Error
Please try reloading the page or hitting the browser's Back button to return to where you came from.
Thank you for your time
Replies to This Discussion
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Permalink Reply by Eric Suesz on -
We're seeing some heavy loads right now and a few errors related to that, but we should have this cleared up soon. I will update soon.
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Permalink Reply by Eric Suesz on
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Okay, this should be cleared up. Let me know if you see any errors still.
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Permalink Reply by westy on -
Thank you very much for your fast response Eric :-) All seems fine now, thank you again.
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Permalink Reply by Eric Suesz on
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Good to hear. This thankfully was a simple issue that only affected one server and was easy to fix. Appreciate the report. Have a great day.
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Permalink Reply by Troy D. Bertrand on -
Usually I'd create a ticket but don't like bombarding support. I've been getting this error message as of last night (hit and miss) and thought it resulted from some code I put in but I removed the code and I'm still getting the message every now and then. Hopefully it's just another sever issue that will be resolved soon. If it continues I'll create a ticket.
Regards
TDB
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Permalink Reply by Eric Suesz on
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Are you still getting this error, and is it in on some particular page or area?
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Permalink Reply by Troy D. Bertrand on
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I just got done with a browsing test run and it happened one time. Initially I thought it was confined to the Sign in / Sign up links but it happens at random links on any page it seems.
Thanks for the followup.
TDB
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Permalink Reply by Eric Suesz on
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Hey, Troy. May I ask which browser you use?
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Permalink Reply by Troy D. Bertrand on
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That's something I should have stated in the begining. I use Chrome for desktop and Dolphin for mobile. It happened on both browsers. I'm mobile now but will clear cached on browers and if the problem persist I will reply back or create a ticket.
Thanks Again for Adressing this Eric
TDB
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Permalink Reply by Eric Suesz on
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We have another person who called in who has this issue, so thanks for reporting it. We're going to look closely at this. Your report is a big help.
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Permalink Reply by Troy D. Bertrand on
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No problem Eric. Bit of a nuisance but at least the site is not completely down so I'll be patient and trust that support will get to the bottom of this as quickly as they can.
Regards
TDB
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