Current status of the Ning Platform is always available on the Ning Status Blog.

Forum

Replies

  • We have some info here. If you're still having trouble, you can submit a ticket here. If you have a ticket number from this process and can share it with me, I'll try to help expedite this for you.
    • Im mainly doing this becasue of the constant harrassment I am getting from warped and deluded people

      as result I have had to privatise my site, the new delete function is a godsend but I would still probably need something that blocks ISPs. These people are all being reviewed for a legal defamation case, as they got hold of my personal email and have been continuously sending me hatemail for the last year or so, every time I block one person, someone else starts up. I don't want to manage a large site anymore as a result, and want to make it small and invite only due to the harrassment.

    • I dont have a ticket number no., and the link comes up in error?
      • Sorry if that link was broken. Try here and then let me know your ticket number and I'll take care of this for you if I can.
        • Ok without having to look at the account type differences, there are no chat rooms, events or groups on a ning mini are there. I am just asking to double check so I know what I have to move/copy paste elsewhere on my site in preparation for the downgrading. Is there anything else I need to do?
          • I would recommend looking at the differences. We do have an archiver app that you can use if you are concerned about losing anything, although that content will still exist if you downgrade. It just won't be accessible.
            • its ok, the reason I havent sent you theemial response yet is that I am spending time saving everything. At the moment I am moving everything from events and groups to the forums, Ive already made a secondary chat room and also removed the music player, so I'm getting there. When I have backed up everything I will go and send you the email for an account change, hopefully I can get it all doen by the end of the month!
            • The ticket number? I dont know if you mean the reference number that Ning has given me for the downgrade, but here it is: 00D8cCLt.5004EkeoQ
              • Thank you. I'll take care of it for you and back-date it to March 6th. Sorry this has been an issue for you.
                • I will be fine with it being dated when the next payment is made, that will do just fine, just charge the yearly $20 or whatever it is for the mini and I will be happy with that!
This reply was deleted.

Search the Creators Network

Latest Activity

Garfield Archivist replied to Shelli Poole's discussion Facebook sign-in app gives a clue to Ning 2.1 coming?
"Hi Shelli
The thing you'll have to distinguish for anyone reading this is if the 2.1 is referring t…"
2 hours ago
Kos replied to Alyce Keegan's discussion Problems reverting to old site theme
"Hate to say it but I'm not having any problems on my 3.0. Sorry"
3 hours ago
Anam replied to Alyce Keegan's discussion Problems reverting to old site theme
"No response so far. I hope others are submitting tickets on this issue as it is platform wide."
14 hours ago
⚡JFarrow⌁ replied to Shelli Poole's discussion Facebook sign-in app gives a clue to Ning 2.1 coming?
"not sure i follow how this is an indicator of Ning 2.1  can you elaborate?  thanks"
20 hours ago
⚡JFarrow⌁ replied to Alyce Keegan's discussion Problems reverting to old site theme
"yes,,, the reversion back to a previous theme is a huge problem.  and there are others. forexample…"
20 hours ago
Fire-Tech replied to Alyce Keegan's discussion Problems reverting to old site theme
"I appreciate it. My biggest concern is reliability. I've heard that mixing up between different plu…"
21 hours ago
Shelli Poole replied to Shelli Poole's discussion Facebook sign-in app gives a clue to Ning 2.1 coming?
"Sighhhh no one cares. I'm secure."
23 hours ago
James Gatlin is now a member of USA NING CREATORS
23 hours ago
Just Asking replied to Alyce Keegan's discussion Problems reverting to old site theme
"I had to get addons from just about every company out there to make it do everything I wanted. and…"
yesterday
Fire-Tech replied to Alyce Keegan's discussion Problems reverting to old site theme
"Yeah, SE with all of the SEAO addons look to be best for me. I can handle the code part.. just hear…"
yesterday
CocteauBoy replied to CocteauBoy's discussion After Years of Enduring Empty Promises, I Am Leaving Ning
"Which links takes you to that? I don't get that warning for either link. I can only guess that the…"
Wednesday
Jamie Baker replied to Nancy Gruver's discussion Migration from Ning to WordPress
"Hi Nancy,
I've migrated a few sites to Wordpress/Buddypress and strongly advise it. Fortunalty with…"
Wednesday
Peter Denio, James Gatlin and CALIPSO joined Ning Creators Network
Tuesday
Anam replied to Alyce Keegan's discussion Problems reverting to old site theme
"I have been having this very issue for over a week. I put in a ticket, and included many other issu…"
Tuesday
Chazz replied to The Ning Team's discussion Notice of 2016 Storage Limit and Pricing Plan Changes
"I too have to admit that I am a customer who feels abused. Our Network Platform service continues t…"
Tuesday
Kos replied to Alyce Keegan's discussion Problems reverting to old site theme
"Ning definitely needs to 'clear' your back end it seems.  Filing a ticket on a Friday, you won't re…"
Tuesday
Katy Blagg replied to Katy Blagg's discussion Resizing Group Icons
"Thank you to all of you who have helped!!!
Just what I wanted. Thank you so much :)
Is working just…"
Tuesday
Kos replied to Nancy Gruver's discussion Migration from Ning to WordPress
"Alyce yes, Groups and their members migrate over.  Sadly no content does; they're empty but yes, th…"
Tuesday
Just Asking replied to Alyce Keegan's discussion Problems reverting to old site theme
"I think the two biggest contenders for alternatives are Jamroom and SocialEngine PHP, though some h…"
Tuesday
Alyce Keegan replied to Nancy Gruver's discussion Migration from Ning to WordPress
"Hello! Kos are you able to migrate groups? :( I have all of my classes listed as groups on my ning…"
Tuesday
More…