Current status of the Ning Platform is always available on the Ning Status Blog.

Forum

I went to my admin page and clicked on the "export all member data" link and they sent me an email with the link  to download but after I did that I found out it was only half the number of members of my network that had been saved.

How do I get the entire list saved?

Help me out if you know a solution to this please.

Thanks

You need to be a member of Ning Creators Social Network to add comments!

Join Ning Creators Social Network

Email me when people reply –

Replies

  • This has been going on for a few days now, it's a bug. I submitted a ticket. The reply is below.

    --

    Thanks for writing! There's now a bug for our engineering team to investigate this issue. Bugs are issued a priority based on the severity of the issue, the number of affected networks, the complexity of the issue, engineering resources available and if there are any workarounds until there is a fix. Let me know if you have any questions in the meantime.

    • Thank you Laura for replying to this thread. I am stuck on that with a friend trying to help me. I wanted to submit a ticket but thought I would get a faster and better response here on Creators. I would have probably just get the same email from Ning you got anyway.

      Sigh!

  • Keep your ticket open and keep asking them to fix it.  If they close your ticket open a new one and keep asking them to fix it.

    They have been fixing it for other people, and for me a couple of times already.  They know about it and apparently they know how to fix it, at least temporarily.

    Don't give up.

    The more people who have this problem file TICKETS, the more likely they will do something as a more permanent fix for this issue.

    File a ticket, and keep on it.

    • You're are right Strumelia.

      We have done different downloads at various intervals and from different Ips and got different lists. If that is a bug as they say, then such a bug has picked just the moment we most need our data.

This reply was deleted.

Search the Creators Network

Latest Activity

Kevin Acosta replied to Kevin Acosta's discussion Photo uploads being auto resized
"Yeah, well please pass along to the programmers in charge of such decisions that this new "feature"…"
1 hour ago
Ning via Facebook

#createwithNING Each online community is unique and special. What`s YOUR secret of network…

Kyryl_Ning_Support replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Hi Stanislav,
I do apologise for the misunderstanding. It seems that my colleague has decided that…"
16 hours ago
Kyryl_Ning_Support replied to Kevin Acosta's discussion Photo uploads being auto resized
"Hi there!
The same question has been mentioned in this discussion http://creators.ning.com/forum/to…"
16 hours ago
Sherry Ritchie and James joined Ning Creators Social Network
16 hours ago
Stanislav replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Kyryl, here is my ticket log with Anastasia, from which I understood I need to create new page and…"
17 hours ago
Aubrey Williams replied to Aubrey Williams's discussion Paid Access 2017
"Thanks for the response Kyryl, but based on Ning's history of not launching things on time, I can't…"
18 hours ago
Aubrey Williams replied to Aubrey Williams's discussion Paid Access 2017
"Naveen, please tell me more. Were you able to integrate Stripe with your Ning site in a way that re…"
18 hours ago
Kevin Acosta replied to Kevin Acosta's discussion Photo uploads being auto resized
"Well, even the FULL SIZE 38.5" x 36" poster that I attache was scaled down, so now that doesn't eve…"
yesterday
Kyryl_Ning_Support replied to Aubrey Williams's discussion Paid Access 2017
"Hi there,
We plan to initially release the PaidAccess for Ning 3.0 with PayPal and credit card supp…"
yesterday
Kyryl_Ning_Support replied to Naveen Jain's discussion Wiki like functionality in Ning
"Hi there!
Unfortunately, we don't have the module on our platform that would be working in the way…"
yesterday
Kyryl_Ning_Support replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Hi there!
Thanks for the question.
No, you don't have to create the new network each time the new f…"
yesterday
Matt replied to Aubrey Williams's discussion Paid Access 2017
"Good point, Stripe is awesome. "
yesterday
ASDKFljflkj is now a member of Ning Creators Social Network
yesterday
Alliance replied to Alliance's discussion Profile members on MY Page
"Thanks so much for this help things look sooooo much better now."
yesterday
Bizz ( John ) replied to Alliance's discussion Profile members on MY Page
"You could also try this which I have on my site just now for testing. This will adjust the avatar s…"
Sunday
Bizz ( John ) replied to Alliance's discussion Profile members on MY Page
"As matrix items are shared with other parts of the network if you add that then this would affect t…"
Sunday
Stanislav replied to Anastasiia_NING support's discussion Ning 2Q 2017 plan!
"Hi, I'm waiting you to implement all new features to the Network in Q2 and want to start my network…"
Sunday
Alliance replied to Alliance's discussion Profile members on MY Page
"Thank you 
Right now I have a big space between each item. Following that same logic, the container…"
Sunday
Bizz ( John ) replied to Alliance's discussion Profile members on MY Page
"You can adjust the avatar sizes with this, just change the width to the size required.
.section-mem…"
Saturday
More…