There was a malware attack on one of the content sources that feeds into my network.  A big warning covers the webpages where the content boxes are.

I was able to delete the relevant content boxes for the main page in the Features Layout. 

But there is one group that has the malware warning. If I "go back: from the warning screen I can see the group but without the Options button.

 

 

P.S. Where is the Support ticket option? 

 

Tags: ning, support

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go all the way down on your dashboard dropdown to support, click it,  and click contact support

 

can you link your network here? many times the warning will tell you a little description of the source of the malware

Hey, Shaun. As Speed Racer notes, you can submit a ticket from your dashboard. Just choose the Support link and Contact Support. If you're signed in as the Network Creator, you should be able to remove a Group. Have you added any custom code to your network?

@ Eric and Speed Racer. Thanks for the quick response. 

I know the source of the problem but they have not been able to sort the problem from their side. So I need to delete the places on my network that access data from them.

Here's something that might be helpful. I was working in Chrome and could not see the Options button or the edit tabs when I backed out of the warning screen. After I posted the question I tried Firefox which allowed me to see the edit buttons but not the Options button. I was able to delete the problem content. 

Sorted, thanks. 

 

P.S. Support: I had clicked the support tab and filled in the main box but missed the "Contact Support" link at the top. My mistake :( 

Cheers

Shaun

 

 

 

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