Major problems on IE9??

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Dear all,

 

I just launched my website and discoverd a major problem, which is mentioned everywhere on the forum, but without any clear answers.

 

Internet Explorer 9:

I just invited a full database of new people to join, where I set that members have to upload a profile pic first, before they can complete.

 

But members can't upload their pofile images with IE9???? So they cancel because they can't continue with the process??? That is really killing.. And IF I would not set the option of uploading a profile pic, members can't even contribute pics in blogs, the forum and reactions!!! So there goes the social aspect??

 

Sorry for my rather straight and 'Dutch' direct reaction, but I just spent a lot of money on membership & design, time and effort on this, and I can't even launch the website! Up till now, I believe no one from Ning ever reacted on this issue? Can anyone else help me with an answer?

 

(I really hope I'm really stupid, I have this all wrong and I overlooked the solution somewhere in this forum.)

 

Love, the angry Dutchman

 

 

 

 

[TJ @ jQueryHelp]

Hi Eric,

Thanks for the reply!

My site does not use the Design Studio and it does not have the compatibility meta tag that this site does have.  Someone at Ning added that one line to the HTML code to this site for some reason, and it seems that this may solve the IE problem for all our our Ning sites.  The Send button problem goes away in IE7 mode, some editor problems go away, and problems with other buttons go away as well.  If this problem that potentially affects up to 40% of Ning users can be fixed with one line of code that only Ning can insert as it goes in the head, it would be a very good solution.  You may even find that you don't even need to update any jQuery.  I personally have not seen any jQuery code that runs any different on IE9 than on any other browser.  One of jQuery's strengths is its browser compatibility.  But if the jQuery code can be tweeked to give a better experience, then yes, i am happy to hear it!

Thanks again for reading my reply and for looking into the possible solution.  You may want to pass this link on to the appropriate department: http://support.microsoft.com/kb/956197

Thanks for all you do, and best wishes to you!

"TJ"

 

[Eric Suesz]

Hey, TJ. I'm in a demo right now about IE 9, and that is exactly what may be done next week. Just wanted to pass that on and let you know you were spot on about this one.

[TJ @ jQueryHelp]

Thanks for the feedback, Eric!  I appreciate that the Ning team is looking into this, and I look forward to seeing the solution.

Best wishes!

"TJ"

 

[Kath]

I'm in a hurry so sorry if this is a duplicate answer.  We had to put this in an announcement for all new members:

Windows with IE9, Javascript errors. If you have "send" buttons or inbox features that are not working and you have Windows with Internet Explorer 9, try clicking on the "broken page" icon at the top of your browser when you are on your inbox page.  It is next to the "refresh" icon.   This modifies Javascript for your browser and that will automatically fix any errors that you are having due to Internet Explorer 9.

[Suresh R]

Great, that worked.

 

[Mark Simonds]

While this fix works, this isn't a sufficient solution for the problem. Nobody want to have to tell users of their site that they have to do something "extra" just to get the site working properly in their browser.

I suggested an interim fix for Ning to use in another post. If they would just add these few lines of code it would solve the problem until they REALLY fix it.

[Kath]

I agree Mark.  we have found recently in a couple of cases absolutely nothing worked but to send the member to Chrome -- fortunately the issue was Design Studio and once they got the set up they wanted they could go back to IE9 (with the icon fix).  Since Ning advised they were testing the problem we have been waiting to see if they can fix it "globally."

[Speed Racer]

yes, that is the compatibility mode i spoke of earlier.....

@Mark Sidmunds.....how is it anyone but Microsoft's fault that someone has to click "Compatibility Mode" on their browser to get many websites to render properly? It's not just Ning networks, it's all kinds of websites that IE9 doesn't like to play with...

[John]

I saw the Internet Explorer compatibility mode button light up today.

Somebody changed something.

[Eric Suesz]

Eagle eyes! We released our IE9 compatibility. I might post about it in the morning. 

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It works!!!! Thanks Ning crew!!!!!

[John]

It's making my network look weird on IE.