Dear all,

 

I just launched my website and discoverd a major problem, which is mentioned everywhere on the forum, but without any clear answers.

 

Internet Explorer 9:

I just invited a full database of new people to join, where I set that members have to upload a profile pic first, before they can complete.

 

But members can't upload their pofile images with IE9???? So they cancel because they can't continue with the process??? That is really killing.. And IF I would not set the option of uploading a profile pic, members can't even contribute pics in blogs, the forum and reactions!!! So there goes the social aspect??

 

Sorry for my rather straight and 'Dutch' direct reaction, but I just spent a lot of money on membership & design, time and effort on this, and I can't even launch the website! Up till now, I believe no one from Ning ever reacted on this issue? Can anyone else help me with an answer?

 

(I really hope I'm really stupid, I have this all wrong and I overlooked the solution somewhere in this forum.)

 

Love, the angry Dutchman

 

 

 

 

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Hey, footbox! We do have a few bugs we're working on related to IE9. To be honest, I'm not sure that is one of them, and I don't believe any errors are quite this widespread, but if you've already submitted a ticket, one of my colleagues can follow up and test this for sure.
Thanks Eric... maybe this will help with the network issues since I did the IE9 update!  One thing i'm noticing is the facebook share won't work.  :(   I'll keep my fingers crossed here and watch for announcements.
What kind of error message do you get when you try to Share? Or, does the link not work? Are using the "Share" link and if so, do the options come up (which includes Facebook)?
Thanks Eric, I will and keep u posted!
hi angry Dutchman, just wanting to add my .02cents here.... IE9 sucks!  I updated to it a few weeks ago on my laptop and there's many things now that aren't working.  It's not all my network either...there's many programs that I use that won't function right since the update.   I tried to go back to IE8, but not sure how to go about doing that.  I know I won't be doing any IE updates on my desktop.  Anyway good luck, hope things get worked out!

Hi there Conner,

 

Thanks, I hope so too, I'll just submit a ticket and take it from there. ;)

Uninstall it in the control panel...it should revert back.  Make sure you have a second browser installed like Firefox or Chrome just in case you need to download IE...

Like it or loathe it, Internet Explorer still has 40% of the browser market - it can't be ignored or dismissed.

Frankly, I'm embarrased to advise my users to install Chrome or Firefox because they can't upload photos using IE9

Most regular users are happy to use whatever comes as standard on their PC.

The more new PC's with Windows 7 that are sold, then the more IE9 users we're getting.

It makes Ning look lame and I'm running out of excuses :(

That's exactly my concern: my members. If they can't contribute, what's the use of it all?

have you contacted Microsoft about  IE then? why is it Ning's place to make IE as efficient a browser as Chrome, Safari, or Firefox? 

Not being a jerk, here, just making a point. Ning would have to have a department dedicated to staying in compatibility with IE's junk. Think about it, why a need for a "Comparability Mode" in IE? who the heck wants to be in "INcompatibility Mode"? Why does Chrome, firefox and Safari blow IE off the map when it comes to universal ease of use? The ONLY reason IE has a (supposed approximate) 40% browser market share is because Microsoft will only allow new pc's sold with windows to come WITH the dreadful Internet Explorer. If Firefox and Chrome were also already on new PC's, that number would be DRAMATICALLY LOWER, because both browsers, simply put, WORK BETTER. ALOT BETTER. Which is why both are so popular they have a decent market share without coming WITH a computer, it takes a concerted action to attain and use them.  Microsoft knows that, which is why you will only see IE on new computers runnig Windows. They prey on the fact the average person on the internet is not wise to the better options. Scream at a brick wall all you want to, the BEST thing to do is find ways to educate your members that IE is terrible, and there are MUCH better free options. If you want to make IE users experience better, you have to educate them on how to configure IE. Doing so, makes it look like YOU are the one with the problems, not IE. It makes it look like something is not right with your site. The average internet user has not near the knowledge we do. All they want to do is surf the net without issue. However, if you educate your members well on a better browser option, their overall surfing experience is fine, and you look like a helpful caring website owner. I know this from doing it. did i mention since January that only 32% of all visits to my site are through IE? Yep, 68% of my visitors use better browsers without those issues, because i took time to educate them IE is loaded with constant issues.  Did this take in-depth effort and education? Of course. But, trust me, it's worth tackling.

Are you sure thats because you educated them? I have only 22% Internet Explorer users..

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