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member data .csv file only contains 200 members....
I have almost 2000 members, and I periodically back up the .csv file of member data. Tonight the downloaded file only contains data for 196 members. Downloaded it twice- same thing. And it's only 86 kb rather than 804 kb like the old one.
Help! =8-o
Replies to This Discussion
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Permalink Reply by Eric Suesz on -
To be honest, the best way to get to the bottom of this is to submit a ticket from your dashboard. Just choose the Support link and Contact Support.
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Permalink Reply by Strumelia on
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Hi Eric,
I downloaded the member date file again today to see if the problem has 'fixed itself' and it's now working properly and contains all 2007 members.
I find that often if I just wait a day or two- many NING 'issues' get fixed without my having to do anything myself.
I suspect it's because others might have the same problem and then ning fixes it across the board... or something!
Thanks, all is well now with this issue.
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Permalink Reply by Eric Suesz on
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My apologies for not updating you about this! We fixed it.
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