Hello,

I have a paid-wall site activated (octriclub.com) and most recently, when my users go to octriclub.com/m through their mobile device, they are able to see activity (e.g. activity feed, events, groups, etc) without requiring them to login.

In short, it's open and people are not required to login. Is their a switch or something that I needs to be set? 

Tags: does, login, mobile, not, require

Views: 107

Reply to This

Replies to This Discussion

Hey Cisco, This shouldn't require any additional steps. I just tested it out on my smartphone and experienced the same thing: access to all content. I would suggest contacting our support team via the Support link on the dashboard of your network so that we can troubleshoot this for you. To prevent additional unpaid signups, you can switch off the mobile version of your site by deleting all mobile pages and clicking "Save". Sorry for the inconvenience!

Hi Allison,

I think its an issue because I have two Ning sites and one of them works correctly and the other does not. I''ve submitted a ticket so hopefully they are aware of it. I hope you did as well so that it gets escalated respectively.

If I hear anything, I'll post it back. Thanks Allison and have a great day .'

=f

So this is what ning stated:

"Thank you for contacting Ning! You can control the privacy of your Ning Network by navigating to the My Network tab and clicking on “Privacy” under Settings. There are several privacy options to choose from:
Private- This means that anyone who visits your Ning Network will be directed to a sign in page.

You can change the privacy settings of your Ning Network at any time. If you change it from Private to Public or vice versa, your network will briefly go offline while the changes take effect. I would also like to redirect you to agreat help center articlet explainign this : http://www.ning.com/help/?p=3995. Hopt his helps!?

--

Okay, this is not a solution if it was working before. Also, Doesn't it make sense that if somebody logs out of a mobile site then, other pages shouldn't be displayed as well just like what they did in their desktop?  

Hi Cisco, I just took another look at your case and noticed that while you do have a paywall activated, the site is fully public. You can have a fully public network where visitors are able to see every page of the network but must pay for membership (to engage with content, comment, create a profile, etc.). It looks like you might be using JavaScript to redirect members to Sign up/Sign in when they click a content item from their desktop.

Instead, I would suggest adjusting your network's privacy settings to 'public (just the main page)'. Adjusting your privacy settings will redirect members to sign-up (similar to your JS redirect). The privacy settings will be the same for the mobile version of your site as well -- when a member signs up, s/he will be prompted to pay.

Hope that helps! 

RSS

What's Up With Ning 3.0?

Click here to share your thoughts on what features we should develop next! - Survey will close Friday, 4/25

Projects that the Ning 3.0 Team is currently working on: 

Articles - a new way of organizing longer content pieces. Released 4/16.

Activity Feed Updates - options for more content in the activity feed.

Forum Notifications - ability for members to opt into receiving notifications of new discussions in forums. Released 4/9. 

APIs - The ability to create new members and content programatically.

For more information on what's next, visit the Product Roadmap

Latest Activity


NC for Hire
JFarrow replied to MsCharlie's discussion 'Sign in and welcome'
"i think this was loud enough to get your point across, but unfortunately it will blend in with the…"
1 hour ago
Riccardo Rossini replied to Riccardo Rossini's discussion 'Please Ning staff'
"No problem Phil, good decision"
1 hour ago
Star Kitty (Intl Starseed Ntwk) replied to Crystal Coleman's discussion 'Ning 3.0 Progress Update for March and Let's Hear Your Thoughts'
"I sure did...for videos! lol"
2 hours ago
soaringeagle replied to Riccardo Rossini's discussion 'Please Ning staff'
"good"
3 hours ago
Phil McCluskey replied to Riccardo Rossini's discussion 'Please Ning staff'
"We reverted this change and will give it another shot early next week. Apologies for the bugs and…"
4 hours ago

NC for Hire
JFarrow replied to John Bizley's discussion 'Has anyone else considered using a tab container for help files ?'
"this tip is infinitely useful to NCs John .. I've been doing something similar, but instead of…"
6 hours ago
soaringeagle replied to Riccardo Rossini's discussion 'Please Ning staff'
"category nav seems fixed  but custom page module still screwy but..great job on a very speredy…"
6 hours ago
Jelena replied to Riccardo Rossini's discussion 'Please Ning staff'
"Same as SE. That would be a problem with the Trademark name.."
9 hours ago

© 2014   Created by Ning.

Badges  |  Report an Issue  |  Terms of Service