Question about computer viruses

[Melissa B]

What the heck is going on?  I put in a help ticket last week about this and was told this was probably a browser issue for the member.  Now, multiple members are seeing this message and are VERY concerned. 

Between this and the multiple messages, I'm losing members left and right.

Is anyone else having this issue with the trojan virus?

[Eric Suesz]

I don't think this is related to your network. I'm not sure what type of message you are getting, but it is probably related to a browser plug-in. What specific message are you seeing? Do you know which specific virus are you or your members are speaking about? 

[Melissa B]

I'm not seeing the message, but many members are.  They say they are warned about a Trojan virus on Sweet Caroline.  One guy said "Trojan Horse" if this helps.

[Bernard Lama]

It sounds like your members are receiving multiple messages like other ning creators and members are receiving recently. If this is true, you will need to check this.

[Debby de Wilde]

Melissa, when I visit your site my anti virus software also says there's a Trojan Horse on your site. 

[Melissa B]

Thanks, Debby!   I the help team looks at this soon.  My members are freaking out.

[Debby de Wilde]

Hope you figure it out soon. All stress that we don;t need! Good luck!

[Eric Suesz]

This looks like a duplicate discussion, so I will close this duplicate. Feel free to contact our support team directly. If you're worried about any third-party code you've added to your network, I would remove that code.