Current status of the Ning Platform is always available on the Ning Status Blog.

Forum

It keeps saying that email address is not a member of my network, but of course it is. I have checked every single letter and the password, multiple times now.

I think this might be an interaction with the new Verizon operating system or upgrade they did a couple of days ago. I have not called them about this yet. 

Anyone have a clue?

TIA

You need to be a member of Ning Creators Network to add comments!

Join Ning Creators Network

Email me when people reply –

Replies

  • I assume it's clear: This involves my cellphone, not my computer.

  • For staff: the network in question is a private one: anewgaia.ning.com. I am a member also of livingmetaphysics.ning.com and the new phone let me into that right away, using the ID I have there. And then I tried to log into anewgaia using my NC login, and anewgaia would not accept that either. For me as a member, it says my email address has no account there; for the NC login, it says the password is incorrect.

    Grrrrrr. I did not have a chance to ask Verizon about it, today, but the fact that one network has problems and the other doesn't suggests the problem might not be the phone OS itself, but the anewgaia network....

    Any ideas?

    • Hi Rev. O.M., Have you tried logging in to the anewgaia network from a computer using the same email and password combinations? First thing to do would be to make sure that this is isolated to the mobile device. For the NC login, I'd suggest using the forgotten password link to reset your password. If that doesn't solve the issue, contact our support team and they'll be able to help you out. They can also verify that your member login credentials are correct. 

      • Thanks for responding, Allison!

        Yes, I would not have posted if I had not tried that first. That is why I said this involves my cellphone, not my computer. So I know that my member login credentials are correct. I have triple-checked every letter and number, and it all works from a computer.

        I think I tried to reset my password and that did not work, but I am not sure I did that. It won't solve the issue for my login as member, so I am reluctant. I don't see what it will accomplish.

        Have not tried yet today. I wonder if the "500 error" mentioned in the status update is relevant....

        • Have you tried clearing the phone's browsing history? If that doesn't do the trick, you'll want to reach out to our support team.

          • Interesting suggestion, I don't know how to clear my phone's browsing history.

            However, today the signin worked, (I did what didn't work before, and it worked now) so the problem is gone.

            I really appreciate your attention and help!!

This reply was deleted.

Search the Creators Network

Latest Activity

Anant Garg replied to Anant Garg's discussion CometChat Network Edition now available for NING
"Thank you George for your kind words :)"
1 hour ago
Zachary Moonshine replied to Thisisbully's discussion Anyone have their 3.0 site on Play and I tunes yet?
"ning 3 does not allow uploading videos only embeds might be why ? and yes we totally need a mobile…"
3 hours ago
John Bizley replied to John Bizley's discussion My New Media Centre Including Music
"Thanks Zachary
The main page is just a custom page using the wide top and two columns beneath, all…"
13 hours ago
John Bizley replied to John Bizley's discussion Added My 'Facebook Style' Layout To My Demo Site For Photos
"Thanks Zachary
I will add all the code etc into my demo site once I finish a few tweaks here and th…"
13 hours ago
Zachary Moonshine replied to John Bizley's discussion Added My 'Facebook Style' Layout To My Demo Site For Photos
"now that is cool man puts the photos big and up top so you can see them and puts comments on the si…"
14 hours ago
Strumelia replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"I'm not having any problems either, in windows/firefox nor Mac/safari."
yesterday
Zachary Moonshine replied to John Bizley's discussion My New Media Centre Including Music
"this looks awesome man i love the layout for this very clean and everything is available "
yesterday
soaringeagle replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"yeA its weird its random it happens a whole lot just not every time"
yesterday
Kos replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"That's odd.  It never happens to little old me.  (good luck for a change)"
yesterday
soaringeagle replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"see that time i typed i b4  the editor loaded tyoed the rest and it didnt send
i said i have reinst…"
yesterday
soaringeagle replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"i"
yesterday
Kos replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"Check your browser or run a scan bro.  I've had no problems here at all (FF)"
yesterday
soaringeagle replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"site builder will be perfected by then if u read my tip on how i built the front page forum display…"
yesterday
Kos replied to Rob Nanya's discussion Any simple way to put the site offline?
"Ning had that in 2.0 but hasn't implemented it in 3.0.  At the rate things are going, I'll be in a…"
yesterday
Kos replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"Guess I'll have to make more time to re-visit JR.  Maybe after the holidays.  Just too crazy right…"
yesterday
Zachary Moonshine replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"im gonna sign up in there site so i can start talking to them and see what they can do for me as we…"
yesterday
soaringeagle replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"yes exactly  its very good choice  the music is an add in n but they were orifginakly gesared towar…"
yesterday
Zachary Moonshine replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"jamroom may be a good spot to stick my radio in the future if ning does not work out after checking…"
yesterday
Strumelia replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"Each of the 3 has its strengths and non-strengths.  No one choice fits all."
yesterday
Zachary Moonshine replied to soaringeagle's discussion ning to jamroom just got eassier and more powerful
"i want music as a plugin to the site but not its main focus i am more interested in having somethin…"
yesterday
More…