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We have been facing several problems since 1st jan., 2017. I complained. And this is what happened...

Dr. Krishna Kumari Challa

Jan 1, 7:07 PM PST

Hello, I am facing problems with my Ning network again. We cannot access it properly. Error 500 is the main problem members of my network are facing. Then since yesterday what we add to the network is not appearing on the Home Page. 
Sometimes the matter we add is disappearing after clicking on 'save' button.
I request you to look into these problems and get them rectified.
Thanks
Krishna Kumari Challa
www.artlab.ning.com

I got the same old reply from Nign Help center..

Hi there,

We have checked your account and everything seems to be okay. Please check it and let us know if you have the problem from your end. 
Thank you for using Ning.

Thanks, 
Karina

I sent this reply...

Don't give the same old reply over and over again. I am fed up. Just now one member joined my network and it didn't appear on the Home Page. Do you think we are lying when we complain? 

Krishna
So the problems persist. When we complain , we get the same old message over and over again. 

Ning, when will you improve?

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Replies

  • Hi Krishna!

    First of I would like to apologize for the issue that has happened with our servers on this weekends. Yes some networks were suffering from the 500 errors those days however as soon as we have noticed the problem it has been localized and fixed by the tech team as well as the "Latest activity" issue.

    So that's why when our support manager has tested your network, she hasn't found any issues described in your email.

    Sorry for misunderstanding.

    Regards,
    Kyryl.

  • great

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