Missing email notifications?

[Ambroise]

I didn't receive email for 9 hours. Did you?
I did some tests: the emails I send are not arriving. Emails are delayed in their routing I guess.

[Craig Zelizer]

Thanks I have having the same issue. I have sent out a few share messages (all) today and don't seem to be going out or at least not to gmail. I did call ning and put in a ticket so glad that you're already looking into this.

[Deb W.]

Here's my ticket number too - #00720765

I sent a share to all members earlier today & it took about two hours to show up in my gmail account. I sent myself a preview of a broadcast message and it still hasn't shown up.  I need to send out this broadcast message ASAP, but I always like to get a preview first to make sure formatting is ok.  Not sure what to do - wait until preview shows up in my inbox?  Or send broadcast message to members without previewing and see if it works?

[John Petrowski]

Update from the NING engineers: 

Hi John, 

 

Our engineers have found that at this time, Gmail is blocking messages from the platform. Though some messages are still getting through, for the most part, delivery to Gmail accounts is not working. Our on-call team is now working to resolve this particular issue. I'll keep this ticket open so that I can let you know when that is resolved, and so we can see if that resolves what you're currently experiencing with not receiving reports from suspended members. If it doesn't, we'll be happy to investigate further. 

 

We've also noted this update at http://status.ning.com.

 

Thanks for your patience. 

 

Best,

Monica

It's important since if anyone else is having issues with delivery to gmail accounts, just know that NING is working on it. 

[Deb W.]

sigh.... is this what's happening to me?  I just submitted a ticket because I haven't received a preview of a broadcast message I sent myself & I have gmail. But it didn't show up in spam... (once before this happened & I eventually found it in my spam).  I sent out a notification earlier today and it took about 2 or 3 hours to get through...

[Steve Cyrkin]

Well luckily it's only gmail and not one of the big email services. Maybe the untold millions of unclogged emails released last week had something to do with it? 

[Eric Suesz]

Ha. That is actually kind of a salient point, Steve. And I like the way you say it.

;)

If I find out for sure, I will report back on that one. 

[mobile.ning.com]

Not in Agreement. Gmail is working perfectly for me. And I was one the NC who was crying about Ning Problems. 

I had not problems since I took away the Beta Digest and stop asking verification of new subscribers. I just follow Ning Recomendations.

Now I am using Free Google Apps. Not idea about the behavior of regular gmails.

[Ambroise]

Bad luck : I have a now a bug with Facebook's 'Like' Button :-(

http://creators.ning.com/forum/topics/bug-on-the-facebook-like-button

[Donna Mac]

I sent out a message to all attendees of an event, including myself, about a half hour ago.  No one has received this message.  

[Phyllis Freeeman]

I am not getting any replies to my Ticket #00720138, regarding missing email notifications for new members.  I put in two updates on Friday morning, June 1 (EST) and nothing.

[Vickie]

This is still a very serious problem.  I'm not getting any email alerts on my network and neither are our members.  

[Eric Suesz]

This issue was resolved weeks ago. You may want to submit a ticket to our support team, Vickie. 

In fact, to avoid confusion, I am going to close this discussion since it has been many weeks since it was resolved.