Hey guys... I'm having the weirdest problem, and I'm really hoping this is some dumb thing I missed that you can explain to me.
When I'm logged in as the creator, all is good. But anyone else going to the site appears to see nothing but the content (no styles).
Here's the site:
What am I missing?? Thanks!
Hey, Emily. That is very weird and shouldn't work this way. Have you already contact our support team? If so, may I ask you to share your ticket number with me? I would like to have someone take a closer look.
When you're not signed in, we deliver a cached version of the page. In your case it looks like some of the css wasn't delivered and unfortunately this has been cached. The good news is that the cache shouldn't last too long, so after 30 minutes or so, visitors will see the site as you intended it to look. Try appending some stuff to the end of the url to see what I mean.
Thanks, Phil. It appears to be working for me now. We also did some resetting of things on our site, Emily, so let us know if this is still an issue for you. Thanks!
Hi Eric, I haven't created a ticket yet. I was hoping I just did something dumb. I can, if that's the right approach.
Phil, it's been days. I tried multiple browsers, and clearing the cache. I'm building this for a personal trainer, and it's his laptop that's affected. He said he even tried another computer, with the same results. It remains, even while clicking around.
What else could it be? I'm at a loss. Thanks so much!
You're still seeing this, Emily? Can you try one thing for me: Hold down the shift key while reloading the page.
Something just like this happened to me yesterday. Fortunately, it lasted no more than three minutes. By the time Ning Help responded to my phone call, everything was back.