We’ve moved the list of networks you’ve created to a separate tab so your billing info can be front and center. But, we’ve also added a few things to this page, including a way for you to change or cancel a plan.
This is perhaps the best change — and the one you’ll probably find the most convenient: We’ve discontinued sending out invoices via email and put all of your invoices on one page. This includes past invoices going back to July 2010. You can come back at any time and check out the details. Want to download these invoices for your own records? Just click on the invoice number, and you’ll automatically download a PDF version of that invoice. Each invoice covers all of the networks you currently pay for (if you have more than one).
If you have any trouble, we’ve also included a few different ways you can contact us with billing-related questions. Our hope is that this change to a more self-service approach will make it easier for you to take care of business when you need to.
I failed to sign in at www.ning.com with my normal user name and password i.e creator as well other networks!