Platform-Wide Scheduled Maintenance this Friday, December 2 from 10-midnight (PST)

We will be performing maintenance on the Ning Platform this coming Friday, December 2^nd, from 10 p.m. to 12 a.m. (Midnight) Pacific Time. During this time, all Ning Networks will be unavailable.

We’re proud to have been able to realize a consistently high uptime over the past year. To keep this consistent record high, we need to perform some crucial upgrades to hardware, systems and databases. We want to ensure your Ning Network stays online and speedy for the next year and beyond.

What will happen?

Your network will display a maintenance page matching your current theme customization to let your members know that your network is temporarily unavailable. It will look like this.
We will update the Ning Status Blog when this maintenance begins and ends.
We’ll also provide ongoing updates during this maintenance period on the Ning Status Blog and on our @ning Twitter account.
The Creators Network will also be down for maintenance. The Help Center will also be down for maintenance. We will update here on Creators in this discussion when all is complete.

Tell your members!

We recommend advising your members of this downtime in advance via a broadcast message and/or other notices on your Main Page. We’ve put together some boilerplate language you can use for messaging by simply copying and pasting. Or, tailor it for your members. We’ve included a few options here for you: one formal and one a bit more informal:

We will be performing maintenance on [network_name] this Friday, December 2^nd, from 10 p.m. to 12 a.m. (Midnight) Pacific Time. During this time, [network_name] will be unavailable. We hope this won’t be too much of an inconvenience as we work to perform some necessary upgrades.

Just wanted to give everyone a heads-up that we need to perform some simple but necessary maintenance on [network_name] this coming Friday, December 2^nd. We’ll need to take the site down from 10-midnight (PST). During these 2 hours, we’ll simply show a message asking folks to check back later. Thanks in advance for your patience while we tune up the site!

We know that maintenance like this can be an inconvenience, and we appreciate your patience while we perform it.

Not sure what time this will be where you are? Try this time converter app:

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Replies to This Discussion

Permalink Reply by Ceddy J on November 29, 2011 at 11:36pm

NING had downtime this year? If so I surely never saw it so this is great. Another way I know my money is being put to good use :)

Permalink Reply by Eric Suesz on November 29, 2011 at 11:39pm

Thanks, Ceddy! We made some massive strides in the last year with uptime. Believe me, we're just as happy as you are about that.

NC for HirePermalink Reply by SweetPotato on November 30, 2011 at 1:05am

Me too, when was the downtime? Never saw it.

Permalink Reply by Cautious on November 30, 2011 at 4:17am

Thanks so much Eric:-)

Permalink Reply by Debbie on November 30, 2011 at 11:36am

Glad to get the message...wish an email would have been sent out :) Thanks for the info!

Permalink Reply by Garnor Morantes on November 30, 2011 at 12:16pm

Hey Debbie!

We sent out an email last night to all NCs, subject line: Ning Planned Maintenance Friday 10-Midnight Pacific Time. You may want to make sure we're whitelisted (@ning.com) in your email provider so our messages are sure to reach you.

Thanks!

Permalink Reply by Debbie on November 30, 2011 at 12:27pm

I have always received your emails in the past but his one didn't get to me...thanks :)

Permalink Reply by Eric Suesz on November 30, 2011 at 3:24pm

I guess check your spam folder. If you've unsubscribed, that could be an issue.

Permalink Reply by domenica64 on November 30, 2011 at 4:33pm

Thanks Eric. DOmenica

Permalink Reply by Mark Halbert on December 1, 2011 at 12:12am

Thanks Eric

will this bring us a step closer to getting the new chatroom?

The new chatroom is the most important and pressing issue for the success of my network so I realy hope this wont be delayed much longer.

regards

Mark

Permalink Reply by Phil McCluskey on December 1, 2011 at 8:34am

Hi Mark,

This maintenance is unrelated to the new chat, but the updated chat is available to all networks now via the Ning Labs section of your Manage dashboard.

Permalink Reply by soaringeagle on December 1, 2011 at 7:29pm

question: the new beta 2 chat does load faster but my sites still quit slow compared to normal i switched back to old chat and stuill slow

is my sites slowness related to this and will it improve i hope

i worked hard on speeding it up and now its real slow

i know it could be slow cause of an external widget being slower then normal but to me it seems that api.ning and the chat server are stuill whats slowing it the most