Platform-Wide Scheduled Maintenance this Friday, December 2 from 10-midnight (PST)

[Eric Suesz]

We will be performing maintenance on the Ning Platform this coming Friday, December 2^nd, from 10 p.m. to 12 a.m. (Midnight) Pacific Time. During this time, all Ning Networks will be unavailable. 

We’re proud to have been able to realize a consistently high uptime over the past year. To keep this consistent record high, we need to perform some crucial upgrades to hardware, systems and databases. We want to ensure your Ning Network stays online and speedy for the next year and beyond. 

What will happen?

• Your network will display a maintenance page matching your current theme customization to let your members know that your network is temporarily unavailable. It will look like this.
• We will update the Ning Status Blog when this maintenance begins and ends.
• We’ll also provide ongoing updates during this maintenance period on the Ning Status Blog and on our @ning Twitter account.
• The Creators Network will also be down for maintenance. The Help Center will also be down for maintenance. We will update here on Creators in this discussion when all is complete.

Tell your members!

We recommend advising your members of this downtime in advance via a broadcast message and/or other notices on your Main Page. We’ve put together some boilerplate language you can use for messaging by simply copying and pasting. Or, tailor it for your members. We’ve included a few options here for you: one formal and one a bit more informal:

We will be performing maintenance on [network_name] this Friday, December 2^nd, from 10 p.m. to 12 a.m. (Midnight) Pacific Time. During this time, [network_name] will be unavailable. We hope this won’t be too much of an inconvenience as we work to perform some necessary upgrades.

Just wanted to give everyone a heads-up that we need to perform some simple but necessary maintenance on [network_name] this coming Friday, December 2^nd. We’ll need to take the site down from 10-midnight (PST). During these 2 hours, we’ll simply show a message asking folks to check back later. Thanks in advance for your patience while we tune up the site!

We know that maintenance like this can be an inconvenience, and we appreciate your patience while we perform it. 

Not sure what time this will be where you are? Try this time converter app: 

[Steve Cyrkin]

My only concern was that our logo was missing. All that showed was an empty navbar and the offline message. Without a logo, it's too easy to confuse with a 404 error message to those who didn't get notice we were closed for maintenance.

But our site is a bit faster and I appreciate that!

[shrawan bomjan]

Thank you for this wonderful service, God Bless You All.

[Michael aka RAB]

I have noticed that sense the Maintenance by Ning my site is running a lot faster... Did you guys tweak the platform or something?  RAB

[Atheist Universe]

[George V Johnson Jr]

• Me

  Hello everyone, having problems with broswer

• cannot edit main page of network once logged in

• can anyone help me

• tyhankls

• thanks

• Elson Tan

  what do you meant by cannot edit main page , the edit button of the modules not apperaing>

• ?

• Me

  they appear but when I click everything turns white blank

• Elson Tan

  that's a bug Ning havent fixed it

• Me

  only on main page

• Elson Tan

  click cancel and click Edit a again

• Me

  done everything

• even uninstalled and installed chrome, explorer and mozilla

• same thing

• it just happened out of the clear blue sky about 2 weeks ago..

• can not share or invite

• Elson Tan

  i have experienced this b4 ,i just click "edit" and it went blank , i click cancel and click Edit again and everything's okay

• Me

  i've done that and still nothing

• Elson Tan

  the toolbar not appearing right? and the content is blank.

• Me

  yes..

• i have to refresh screen and still nothing

• Elson Tan

  you need to notify Ning about this problem

• go to My network > Support > Create a new ticket with your complain

• Me

  i did a no help or answers yet

• 2 weeks

• i called and the lady on phone didn't seem to be qualified enough to handle..

• Elson Tan

  that's bad , i can't help because i'm just another NC like you lol

• Me

  okay..

• i can't even share any blogs or events

• thanks for the attention..but I need help

[Eric Suesz]

Hey, George! Shoot us a ticket from your Support link, and we'll have someone take a look for you. Thanks!