Problem deleting videos, forums, etc.

[Mark Syvret]

When I try and delete material from my (mini) Ning it tells me that it may take a few minutes, but after half an hour I tend to give up. I have a bunch of stuff to delete to refresh for a new school year, and can't seem to get it to delete. Am I doing something wrong? I didn't have this problem last year. Any help greatly appreciated.

 

Mark Syvret

[Eric Suesz]

Hey, Mark! It should delete. Can you maybe point a piece of content out that you've tried to delete? I can give it a look. You can also submit a ticket if you prefer, and we can get someone to take a really close look. 

[Mark Syvret]

I need to delete all of the forums. Yesterday I tried to delete "Another Bonus (not many left)" and after an hour it still said it might take a few minutes.

[Eric Suesz]

Thanks for detailing this. Okay, I did some testing. I was able to remove this one, but it definitely shouldn't be hanging (which is what I experienced -- just seeing the spinner). Have you submitted a ticket, by any chance? I'd like to route your issue to someone who can take a closer look. 

[Mark Syvret]

How exactly would I submit a ticket?

 

[Eric Suesz]

You can submit a ticket from your dashboard. Just choose the Support link and Contact Support. Thanks!