S4N Points and Rankings/SiteSuites

[Donna Mac]

Okay, over two weeks and no response or rather answers as to why the S4N Points and Rankings are not showing up for my members.  Help tickets, forum discussions, etc., but still no answers.

Somewhere someone informed me how to get to the admin page of SiteSuites but I cannot remember.  It no longer shows up on the dashboard for NING.

Does anyone know ANYTHING?

Donna

[Adina]

It's working on my site. Have you checked your S4N settings just in case there was a glitch and it is turned off?

[Donna Mac]

are you sure it is working? I can see all of the rankings of my members on every single page. My members cannot see them at all. Ask a few of your members.

[Adina]

I signed in as my test account and YES I can see them as a non-NC. Sorry I can't help further.

[Donna Mac]

I just signed in as three of my members, who have given me their sign in info....and no one can see the points and rankings. Only me. It's been this way for over a month and no one is answering me as to why. I checked the S4N scripts and it is fine.

[Phil McCluskey]

Hi Donna,

Your members can't see the rankings because you've turned off the sharing options ("Allow members to share content via “Share” links") under Members > Controls, and this is the section of html that the script looks for in order to inject the rankings.

Thanks,
Phil

[Donna Mac]

OMG....it was that simple? And no one answered me but you came through! I will change it right now!!! Thank you Phil.

[Donna Mac]

Okay Phil....I owe you. Thank you so much for this. I had no idea that share link was unchecked, nor even necessary for the script to work.

[Phil McCluskey]

Hi Donna,

No problem; sorry I couldn't help you earlier with it!

Thanks,
Phil