The Browser(s) mess

[Bugs & Issues (Ning 2.0)]

I have decided to post a new thread because the thread "Network wonky in Chrome" has gotten off topic.  This has nothing to to with page loading speed.  Speed is minor.  This is a major problem for many Ning Creators.

IF this is not a NING-only problem, nor a cache problem, why aren't I and our members that are Google Chrome users, NOT having this page loading issue on any other site?  Not one.  This has became a problem for me personally the exact same time that Dan O reported this:

http://creators.ning.com/forum/topics/formatting 

My page and a hell of a lot of others (Ning Creators and our members) pages look exactly like his screenshot.  Exactly.  This problem has intensified since the upgrade November 16th.

I went to the Google page, chrome: http://chrome/settings/clearBrowserData  and cleared everything twice.  Then to our site and clicked "preview", everything appeared Hunky Dory, then clicked SAVE. Back to mumbo-jumbo BS. I  have filed 4 tickets this long weekend.  No one from Ning The Famous "on call team" or otherwise has not  minding the damn store this long weekend. In the mean time, I have lost members because of this crap.  I am paying good money to have my site up and running normally. I am not happy, and that is putting it mildly.    Don't magine that I am alone, either.  

No one should need to be clearing there browser for everything, nor should we have to change browsers or ask our members to do so. No one clears it on other websites.  This is not a solve all solution; it is a "quick fix" that no longer works.

The Ning Creators site can do nothing; send support tickets!!

[Naomi]

Same here... some members even complain they aren't posting or responding because of the mess :(

I've got no time to 'pump up' the network activity being a tech helper all the time LOL

[Damien Hannah]

mine's crap in Chrome too

[Jelena]

I have the same issue. with all Browsers (safari) (explorer) ( Chrome ) and my Mobile phone :( This mess happening AFTER the Maintenance on nov-16.

[Design Faerie]

yes Valeria-it did

[M n M]

I did that on the weekend - it never fixed a blasted thing. I also have been fighting for weeks with this

One of the replies to a ticket last week was

-BlakeCase History[[e-mail] 2012-11-20 00:28]Do you happen to have an example of a scrambled page? If you're seeing mostly white with a very basic layout it's likely your CSS files (which control appearance) not loading. That's likely caused by the same problem you're seeing with the Options menu. You may want to check out the "Is your computer blocking access to this network?" section at http://www.ning.com/help/?p=5526. You'll want to make sure all those URLs are unblocked by any antivirus, firewall, web security, etc. programs on your computer and in the browser for the best experience.[

So I sent them ANOTHER reply to my ticket with this message

All Weekend pages going wonky again and all weekend buttons come and go

SO     

I took everything I had added to the Creators ELEGANT theme out except colors and backgrounds etc that you add in the customization tab. Took all the advanced code out except for

body { background-position:Center 0px; background-attachment:fixed; }

body a { color: #3b251b; }

body a:hover { color: #3b251b; background: transparent url(image link) no-repeat center 0px; }

body a:visited { color: #000099; background:transparent url(image link) no-repeat center 0px; }

none of the above should cause my pages to go white and all out of alignment nore should it cause buttons to go missing.

Took all the custom code out and took all google ads off page for a day and half

As barebones as one can get for a day and a half and still get crazy pages. Nothing changed as far as the problems go

I have now gone back and added all the code to advanced css it is as follows

#welcome {  display:none !important;  }

body { background-position:Center 0px; background-attachment:fixed; }

body a { color: #3b251b; }

body a:hover { color: #3b251b; background: transparent url(image link) no-repeat center 0px; }

body a:visited { color: #000099; background:transparent url(image link) no-repeat center 0px; }

.xg_theme h1#xg_sitename { text-transform:capitalize;}

.xg_theme #xg_tagline { text-transform:capitalize;}

.xg_theme #xg_navigation li a { font-size:20px; text-transform:capitalize;} 

.xg_theme h1, .xg_theme h2, .xg_theme h3, .xg_theme h4, .xg_theme h5, .xg_theme h6 { text-transform:capitalize;} 

.xg_masthead { background-color: transparent} 

.xg_theme h1#xg_sitename a { text-transform:capitalize;} 

.xg_theme .xg_module_head { text-transform:capitalize;} 

.xg_theme .xg_module_head h2 { text-transform:capitalize;}

.xg_theme p#xg_sitedesc{ text-transform:capitalize;}

I also readded my google ads this morning as it did not seem to make a difference with them gone and will add my custom code shortly again

That code will be as follows

< script type="text/javascript">  x$(document).ready(function() {  x$(".xg_widget_profiles_profile_show .xg_2col h1").after('<div style="font-size:12px; color:#000000; margin-top:15px; margin-bottom:15px; border:1px #333333 solid; padding:5px;" class=".xg_module">Welcome to Looking 4 Kin Genealogy & Family History Network. We hope that you will become an active member, posting your genealogy queries in the groups and helping others if possible. We also invite you to join us in the genealogy chat room. Enjoy the site & good luck in your genealogy quest.</center></div>');  });  </script>

< script>(function($){if(window.location.href.indexOf('/profile/')>0){  // REFINED MEMBER PROFILE OPTIONS v1.5 by erikwoods.com  // USAGE GUIDE: http://bit.ly/refinedprofileoptions   // FORCED HEADLINE FOR TEXT BOX  var forceHeadlineForTextBox = 'I would like to say';   // MODULES TO HIDE  var modulesToHide = new Array(      '.module_feed', // RSS      '.xg_module_comment_wall', // Comment Wall      '.xg_module_activity', // Latest Activity      '.module_blog', // Blog      '.module_photo', // Photos      '.module_video', // Videos  '');      // MODULES (IN ORDER) FOR LEFT COLUMN  var modulesLeftCol = new Array(      '.module_members', // Friends      '.module_groups', // Groups      '.module_forum', // Discussions      '.module_gift', // Gifts  '');   // MODULES (IN ORDER) FOR RIGHT COLUMN  var modulesRightCol = new Array(      '.module_about_user', // Profile Information/Questions      '.module_text', // Text Box  '');   // DO NOT EDIT BELOW THIS LINE var moduleSelector = $('#xg_layout_column_1 div, #xg_layout_column_2 div');if (typeof forceHeadlineForTextBox !== 'undefined') {if ($('#xg_layout_column_2 .module_text h2').length) {$('#xg_layout_column_2 .module_text h2').html(forceHeadlineForTextBox);}else {$('#xg_layout_column_2 .module_text').prepend('<div class="xg_module_head"><h2>'+forceHeadlineForTextBox+'</h2></div>');$('#xg_layout_column_2 .module_text .xg_module_body').removeClass('nopad');} }$.each(modulesToHide,function(i){$(moduleSelector).filter(modulesToHide[i]).remove();});$.each(modulesLeftCol,function(i){$(moduleSelector).filter(modulesLeftCol[i]).appendTo('#xg_layout_column_1');});$.each(modulesRightCol,function(i){$(moduleSelector).filter(modulesRightCol[i]).appendTo('#xg_layout_column_2');});if($('.draggable, .movable, .sortable').length){$('*').removeClass('draggable, movable, sortable');$('.xg_handle').remove();} }})(jQuery);</script>

With what I have for code my pages should always look exactly the same - there should be no times whatsoever that it loads white with no background or no formatting.

As for computer blocking One maybe but 2 other laptops and a desktop plus users having the same problems?

I did get a reply to my tickets

yesterdays reply was

Nov 26, 2012 at 6:14pmResponse(Ning Help Center)    Hey again,
I don't think this is an issue specific to what's been placed on your network insofar as ads and CSS. More likely there's a back-end issue somewhere on our end, given the other networks with the same problem, that we haven't yet been able to nail down, though we are investigating. It's difficult to say exactly what the issue is, as we can't reproduce the problem reliably, which means our engineering team can't fix whatever's causing it. We'll continue to investigate the issue on our end, but if you find one browser works better than another (Chrome works well for me, though Firefox is usually a safer bet) you may want to temporarily swap to that.

 

Maybe - just maybe they are starting to see that there just might be a problem on their end??

I will be jumping ship and moving on if they can't fix this. Have been working for weeks on just plain html in notepad so I can go back to just a plain old site like I used to have - where any headaches it give me are really on my end. NOT WHAT I WANT TO DO - but the complains from my members are going to force it.

SO PLEASE PLEASE ning fix this for us - other then this problem I LOVE the setup here and the very last thing I want to do is move on

Members send your tickets to ning letting them know the problems and what you have done to try fixing this. At some point they have to hear us

Good luck in nailing it down and in finding a remedy ning - we are all looking forward to the day it happens

[Design Faerie]

Scott-I truly hope you have a fix--but--our code is written by hand-it doesn't help this browser issue-one bit..our folks are missing the EDIT bar most of the time and REFRESHING all the time

[Eric Suesz]

Scott, Design Faerie (Dr. Trocar, Bon): If you can shoot our team a message they might be able to run some scripts that hopefully can clear this up for you. 

Scott: I know that picking and choosing status posts out of context to fit your purposes and create crafty meaning is more fun, but each report is designed to be short and useful and cover events as they happen. We report each one is cleared up as they are fixed. 

[Design Faerie]

thank you Eric-we submitted a trouble ticket prior to the weekend and updated it yesterday-no answer thus far

[ismail shah]