Problems sharing to Twitter from Ning sites

[Tim]

Yesterday I noticed that my Ning Network suddenly stopped allowing us to post on Twitter....saying connection failed.

Tried to go into my settings, remove my twitter connection and re establish them again.  Now it is not letting me connect my account under Twitter sharing.  It just says @ (remove).  I try to remove and it doesn't do anything, I try to add a new connection and it doesn't do anything.  

There must be a bug in the ning system....anyone else having a problem?


xxxxx.xxx/profiles/connections/edit

[Eric Suesz]

We have a similar report about this that we've been checking out. Have you contacted our support team? If so, can you share your ticket number with me? 

[Tim]

Thanks Eric, Ticket #00842906

[Eric Suesz]

Thanks so much! We are triangulating these reports and will respond back in tickets when we have more info. I'll respond back here when I have more info, too. 

[Joe Taylor]

Hi Eric
My ticket number re same problem is 00849852

[Tim]

Here is what Ning Support just emailed me

We've had several reports of Twitter issues across the platform in the last day or two. It looks like something on the Twitter API end of things may have changed, breaking your Integration feature. We've got a high priority escalation to our engineering team who will need to investigate further and fix this one. In the meantime, it may make sense to disable the Twitter Integration feature from the My Network tab to reduce member confusion and reports.

Thanks for your patience.

[Armani Rouse]

Funny thing is I never reported this and the share to twitter feature has always been buggy! What happens exactly is you go to share something to twitter and it shows "the last update to Twitter failed" but when you go to latest activity it shows that whatever you were attempting to share went through? Its very confusing but a select of my members still use it im not sure if its telling them the same thing each time but they still use it.

[Baller]

Yup... still is not fixed.

[Tim]

I wonder when they will fix this, nothing has changed yet

[MJ Nehasil]

I noticed that it wasn't working on my site a couple days ago. I know it worked at one point. I just figured I messed something up. Glad to know it's not just me! :) I'll fill out a ticket.

[Joe Taylor]

I've got the same problem, I see I'm not alone

[Ceddy J]

Yes I'm getting the same issue as well. The past month my members have been better about sharing things to outside social networks and has played a key point of getting more members! I love you NING, but we have to get this taken care of. We might not have the invite feature for Twitter (which after long thought makes sense), but without members easily sharing their profiles and contact it takes them out of practice.

[Joe Taylor]

It's a big problem for me. Our ning is a community of 800+activists. When one puts something worthwhile up the others can tweet it. Some members have thousands of followers, many have hundreds of followers. Throw in re-tweets and you can see how much the twitter capability means to us. It's how we get the message out, in real time. Now it's gone - hope ning can sort it quickly.