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Hello, 

One time I had changed my email in my network...I had created a ticket in the support dashboard to ning the other day after changing my email some time ago and to my horror ning told me they could not help me because now I am listed simply as "reporter" and it showing my old email rather than my new email that I use to sign in to my site. Since then, even though I have sent PROOF to ning about my using the support dashboard like they instructed me to, they have been flat out ignoring my subsequent emails. I even called them and the customer service rep said it was fixed...it was not. So, I can't create a new ticket at all and Ning won't help me to be able to because of this problem. 

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