Using a custom domain for your email? "Upload from Phone" feature will not work.

[Tome Wilson]

If you're like me, you use your own domain name (www.dieselpunks.org) with the NING Pro plan to give your NING site a little more legitimacy on the web.  You might have even gone so far as to set up email accounts at your new domain.

Did you know if you did this, you can't use the "Mobile Uploads" feature anymore?

Mobile uploads allow your members to upload photos and videos to the website directly from their phone by sending the content to a special email address set up by NING.  You can find your mobile upload info at http://YOUR-NETWORK-NAME/profiles/settings/editProfileInfo

It looks like this:

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Mobile Uploads

Add By Phone

Add photos and videos to Dieselpunks from your phone by sending them to this email address:
[e-mail] (Refresh)

Post to Twitter

Your email subject line will become the text of your Tweet.

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Here's the bug

There's no good way to remove this feature, or this notice.  The Language Editor does not include all of the text, and it does not have it's own ID or Class, so you cannot hide it with a CSS hack.

NING's solution is to shut off your email and point the MX record at their server > http://help.ning.com/cgi-bin/ning.cfg/php/enduser/std_adp.php?p_faq...

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There has to be a way to do this

There has to be a better way to hide or disable this broken feature.  Turning off my email isn't an option, and I'm sure I'm not the only one using my own domain for email.

Any help would be greatly appreciated

[Tome Wilson]

"I wonder if this issue has alot to do with the the fact that only PRO plans are allowed video upload?"

Not sure where you were going with this thought. Can you clarify?

[Tome Wilson]

Here's the thing.  I have a PRO account.  

But, in order to enable the Upload By Phone feature, I would need to turn off my email accounts and point all email traffic at NING's servers.

Since I need my email, I would like to hide the blurb that appears on all of my members' pages where it says "Mobile Uploads."  It confuses my members, because they think they can use the feature, and it frustrates me, because I cannot remove it from the site I'm paying for.

[The PL Team (d&e)]

+1, 

 

We should have a checkbox to allow mobile uploads or not, selecting no should hide all signs of it. It's a PITA.

[Speed Racer]

if you look at the mobile uploader address under settings, if it doesn't say your ning address (yoursite.ning.com) it's not going to work. Mine got changed to my url i bought from GoDadddy, and as soon as that change happened and appeared as the mobile upload address, anyone who tried to use it, it did not work for. put this code in your custom code box and it should work fine. replace yoursite in the code with it's proper names.

 

I know this isnt as desireable as you may like, but, it will prevent a nonworking mobile upload address from showing on member settings pages.  The way I'm understanding it, unless you want to purchase email services from your registrar (Go Daddy charges 2.99 a month PER EMAIL ACCOUNT), this is the only way. 

 

<script type="text/javascript">if (typeof(x$) != 'undefined') {var oldHref = x$('#xg_profiles_settings_email_show').attr('href');if (oldHref) {var oldValue = x$('#xg_profiles_settings_email_show').html();var newValue = oldValue.replace('yoursite.com','yoursite.ning.com');x$('#xg_profiles_settings_email_show').html(newValue);var newHref = oldHref.replace('yoursite.com','yoursite.ning.com');x$('#xg_profiles_settings_email_show').attr('href',newHref);}}</script>

[Tome Wilson]

That's the root of the issue.

I have email for my domain.  I'm currently using Google Apps, and it's been rock-solid.

[complience]

Noticed this same problem just the other day..

 

Was going to raise it as a bug but then thought.. whats the point.

[J.Wings]

The solution to this is that Ning would offer a simple mail server capable of forwarding emails to specified addresses. Then they can still handle all the email sent to the domain, and just forward the appropriate emails, and interpret the rest as uploads.