Many Hats of a Community Manager

[Thiago Santos de Moraes]

[Allison Leahy]

Nice post, Thiago!

This infographic got a lot of play yesterday--the third annual Community Manager Appreciation Day (CMAD). It illustrates a growing global recognition for the role of community manager and depicts how community management is a lifestyle more than an occupation.

Jeremiah Owyang's Wrap-up: Community Manager Appreciation Day 2013 gives a good look at the day's events. A few highlights:

• Community managers trended in three countries: United States, France and Finland
• 17,548 #CMAD tweets were sent by 13,479 unique users
• 24,000 CMAD conversations were had worldwide, according to MarketingCloud
• GetLittleBird published a list of the Top 1000 community managers on Twitter
  

Hope you all felt the love yesterday. More power to you! 

 

[Thiago Santos de Moraes]

Finland? I never imagined this.

[Kathy]

It is true that hats need to be switched depending on the scene. What might also work is once orientation has been done in a group, would be to hand some of the hats over to other members.