Greetings, friend! I'm a Creators community manager.

I’m new here. I wanted to simply stand up and say hello. I join Laura as a fellow community manager on the Creators Network. Like Laura, I’m here to help Creators with their creations: providing tips on building Ning Networks, encouraging folks to get creative and improve things, and pointing out ways people can manage and grow their Ning Networks.

I have a fair amount of technical knowledge, although if you bust out some elaborate CSS, I will probably have to defer to someone smarter than me for an answer. I’ll always do my best to try, but luckily I have a ton of smart people here at Ning (and in the Creators Network) who can weigh in. In addition to community management experience, I also have a background rooted in publishing and communications. I’m all about spreading compelling information and advice — and that includes helping Network Creators do the same.

One way we’re spreading it is with the Ning Now newsletter, which we’ve recently begun sending to everyone who has created a Ning Network on Ning. I’ll be helping to create and corral and organize the content of the newsletter, but it’s really a team effort. Don’t mean to be so forward, but I pretty much already consider you part of the team. I know we’re just now meeting for the first time, but I’d like you to take an important role in the shaping of the newsletter: I’d like your feedback as we move forward.

To that end, friend: Let us know what you’d like to see. You gave us a few suggestions after a recent issue, but feel free to share more feedback and suggestions here if you like.

What say you?

Views: 75

Tags: community, manager, welcome


NC for Hire
Comment by Garfield Creator on February 10, 2010 at 10:47pm
Eric, thank you for taking the time to introduce yourself and embarking on this journey of supporting the creator community. I look forward to what Ning has in store for this year and the contributions that current and new creators will share on this network.

One of the things I noticed and liked was a link to creators in the manage section for Network Creators. Other than our email inbox I would like to see some access to the Newsletter within the network as well (whether manage tab or NC inbox).

I don't know if this is an apt analogy but getting Work Mail at home while useful in some cases may not provide as much opportunity to act on it if you are not at work. My Networks are like the workplace for me. So without changing what you already have in place I would love additional options for accessing the newsletter especially one where I won't have to worry about spam folders or my disorganized inbox.
Comment by Eric Suesz on February 10, 2010 at 10:52pm
Boy, that is truly an excellent point, Garfield. The key thing when you are connected to a Web service like this is getting it out of your inbox and directly into the app -- right into the context where you're most likely to need it when you need it most. This is a superb idea. It might require a little development time, but it sounds like a winner to me. Thank you for suggesting it. It isn't something I had thought of while I've been brainstorming.

I think you've already proved my point about how valuable feedback is. And on the first post! I will ask our team to explore this one in-depth, for sure. Thank you!

NC for Hire
Comment by Garfield Creator on February 11, 2010 at 8:54am
Thanks for your kind words. You're welcome. When I saw the creators icon it made me think that simply a link to a newsletter whether embedded in the management panel (iframe like) or linked to a separate page would suffice and even allow you to track activity from the networks themselves. The only other thing you'd need is something to notify creators that there was a new edition and that made me think of the iPhone and a badge kind of notification. I included a mock up image below so you get the idea.

Comment by Laura on February 11, 2010 at 6:14pm
w00t!
Comment by Eric Suesz on February 11, 2010 at 10:55pm
Yes, we did send out a second one, so I'm very sorry to hear that you didn't receive it!

We could also broadcast it, as you suggest. I guess we don't want to overwhelm people with too many messages, but maybe we could broadcast a message and let people know a) that we've sent out our most recent newsletter and b) that we always appreciate feedback on the newsletter so give it to us here. Really good point, Janettee. We might even want to do a poll at some point. Appreciate the considered feedback!
Comment by Janettee McCrary on February 11, 2010 at 11:00pm
Yah I actually found that I had two different messages but both claimed to be the first:)

One, sent on 12/18/09 had the following first "headline":
Kicks on Fire shows us how to run a great promotion

The other, sent on 12/21/09 had the following first "headline":
Deconstructing the design of Photo Finish Records

The weird thing is that only one was actually in my inbox. I have gmail and had it set up to where I could check several email accounts in one inbox, and found one in the actual email account I signed up with, and the other in the "forwarded" inbox. Weird.
Comment by Tom on February 12, 2010 at 8:17pm
Welcome! Looking forward to your contributions and assistance.
Comment by Eric Suesz on February 13, 2010 at 12:06am
Yes! Welcome, Tom!

NC for Hire
Comment by Jen on February 13, 2010 at 1:35am
Welcome Eric!
Comment by Hazrat Amin on February 15, 2010 at 7:19am
Eric, thanks for the intro & welcome. I hope you guys can help me out with this. I have tried couple of times here and once via help, but keeps getting the sames reply to go in "edit post" and make the changes. However, it is not working. Appreicate your help and prompt reply.
http://creators.ning.com/forum/topics/unable-to-edit-blog-tags

P.S.
Looking forward to blog categories soon.

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