As some of you may be aware, we experienced a system outage earlier this morning. The cause was due to a specific network configuration change that was made during our network maintenance window. Once we identified the issue, we quickly took corrective actions to restore service.
As a result of this outage, coupled with the sporadic system 500 errors we've experienced over the last month, we are taking the following actions:
- We have kicked off a new Ning Environment System Upgrade Project.
- Ning Interactive will invest in network hardware, servers, system/network redundancy and redesign the overall system architecture to stabilize the Ning application environment.
- Once these upgrades are in place, we expect to have 100% system uptime coupled with improved overall system and network performance.
- Our timeline to complete this project is December 31, 2016.
Replies
Thank you Ning..
Oh thank gawd. I guess screaming does the trick. *lol* If you're 'investing' in us, that's great to hear. Just please, please, please keep our networks up and running. It's ridiculous to be paying for something that members cannot access or utilize.
Glad to see things working again. We are all learning patience it seems :)
Go Ning! Work to be the best again! We are with you.