Dear creators,
Today at 8:22 (Central Standard Time), authorization on networks didn’t work for 26 minutes. The reason was an error in the interaction between two systems that check your authorization data. At the moment, the problem is completely fixed.
We apologize for any inconvenience it has caused. Our technical department has analyzed the problem and arrived at the solution allowing to avoid such situations in the future.
If you still have problems with authorization, please, contact us.
Thank you,
NING team
Replies
I'm getting a problem with facebook sign in. Members are seeing the following. Is this a known issue?
Hi there!
I can see that you have already contact out LiveChat support and it has already been taken care of.
Please let me know if you still have any questions.
Best regards,
The NING Team
Sorted, thanks. Alex was great.
Hi there!
Here are some of our plans.
Overall at this very moment, we are working on the update of the storage and replacing the existing system with the new one in order to make sure that everything would be uploaded/downloaded properly, that the file would be removed in 100% cases when the parent element has been deleted to prevent any inconveniences caused by this and of course make sure that the files are available all the time without stacking somewhere on the halfway.
Also, we do continue to work on the paid access feature. The last quarter some huge updates has been released - like repeats, retry system, also the process to add the new payment methods has been simplified and partially automated. In addition, paywall right now could be attached to the forum posts and some other small updates were made based on the feedback provided by the NC who has paid access activated. As the feature is developing and the most important updates were made already we are glad to welcome everyone who still has some doubts to try it out especially when there are no monthly charges for the use of this functionality.
Also, we are on the finish line with the migration script, however, this information is useful only for the owners of 2.0 networks.
Hi there!
In my previous message, I have mentioned all the plans that could be disclosed at the moment. There is only one thing I haven't mentioned - a few years ago we were selling the custom domain as well, so we are going to resurrect that service but I think that it would be done under another name, however, this new service will mostly affect only newcomers so I have decided not to mention it in the previous message. As the conclusion, in the near future, the paid access and storage system on Ning 3.0 would be receiving updates.
Best regards,
Ning Team.
"Migration script" Yay! Looking forward to that
What do you mean Authorization? Social Sign Up?
Hi Elshara,
The problem was when you were trying to log in to your network by entering your email and password. But the issue is fixed now :)
Awesome! Glad to hear it :).
It's nice to hear that it was on your end; not ours. One of the prior owners would give us a 'blanket' statement if we called saying to check our web providers and code.............without even checking on their end. It's a breath of fresh air when you raise your hand and say "it was us". LOL