Current status of the Ning Platform is always available on the Ning Status Blog.

Ning 2Q 2017 plan!

Most of you have asked us about Product plan for the nearest future. And here it is! 

For the last couple of months we’ve been listening to you very carefully, gathering and analyzing all your feedbacks to make Ning platform a better place for you and your members.

So here is the list of functions we are going to release in Q2.

1) Making Ning 3.0 as functional as Ning 2.0:
- Paid Access. Probably the most expected feature that will be much better and way more functional than the previous version.
- Chats. Basically, they are live now, but in Q2 this option will be upgraded to the next level.
- Audio. The basic feature with basic performance.

2) Completely new features:
- Polls. You will be able to ask different questions, receive immediate feedback from your customers and make research you need in order to evolve your platform.
- Member ranking system. To encourage, motivate and engage your members, as well as develop your community.

3) Some upgrades are coming for both platforms:
- Disk usage is going to be visible for all creators to manage your space and resources.
- Broadcast messages will become more functional, with a bunch of new settings for you and your members.

4) Our brand new redesigns are also coming to push Ning to a new era not only functionally, but visually as well:
- Ning.com redesign is live now and you can check it out on https://www.ning.com/
- Creators.ning.com and Ning corporate blog will try out new outfits this quarter too.

5) New migration script. Those who would like to migrate from Ning 2.0 to Ning 3.0 to use more benefits would be able to do that easily.

6) System monitoring. 99,9% of uptime monitoring is now done, which gives us the opportunity to keep everything under control, and provide you with better and better service.

7) Hardware renovation plan, that our tech team is currently working on, is going to be ready by the end of Q2.

If you have any ideas on how to improve our service and you are willing to share your thoughts don't hesitate to email us at support@ning.com
Don’t miss it all, follow us on Facebook (https://www.facebook.com/Ning/) and Twitter (https://twitter.com/Ning) to keep yourself fully informed about all upcoming updates!

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              • Thanks. May I politely request that your system is changed. It doesn't inspire confidence. It strongly gives the impression that my issues are being swept under the carpet. I see no benefit to either you or us of closing unresolved tickets. Only the cynic in me can imagine a reason as to why it was set up this way. 

                • Hi Hugh,

                  We have thought about changing this part of the system that has come from the previous owners.

                  As of today, we are going to change ticket system slightly so the opened tickets won't be closed automatically when they don't have to.

                  Best regards,

                  Ning Team.

                  • Thanks Kyryl. That's a positive response.

                    • You are welcome, Hugh.

                      Best regards,

                      Ning Team.

                  • Kyryl that's good to hear.  It's long been a bone of contention here.  Seemed to make support appear better (on reports) than they actually were in resolution time.  Maybe they received bonuses on it?  idk.   So glad you're changing that!

                    • Hi Kos,

                      Probably you are right, but we don't include solved tickets in our reports at the moment as it's not informative when they are getting closed they way it has been set up. So there is no need for us to leave it like it is.

                      Best regards,

                      Ning team.

        • Yeah,  but not always

        • This is the response I continue to get...Hi there! Unfortunately, we don't have the specific eta, as the time to apply the fix to each server is pretty much unique value. However based on the progress of applying the fix to other servers I can tell that based on the most pessimistic forecast it should be applied until the end of the next week. But I'm pretty sure that it will be done earlier. Best regards, Ning Team

          So my search does not work, my chat works when it feels like it, when we try to post on someones page you have to refresh 3 or 4 times to get the icons to show at the top of the posting box.

          Members are choosing to go elsewhere to get their information and conversation and all we get is, working on it.  Same old same old

          • Hi there,

            We do apologise for the inconveniences, unfortunately, some time is needed to apply the fix and as I can see we are almost on the finish line. About the chat, there was the fix already, however as it still not working on your side I have asked developers to take a look into this once again. Once the issue would be resolved I would contact you here.

            Regarding the text box tools that are not loading, we have run the test and haven't had any difficulties with that, probably it's because of the loading speed of the site, you can try to check your network by using this tool and tsee what could be adjusted in order to increase the performance.

            We do appreciate your patience regarding this matter.

            Best regards,

            Ning Team.

  • Hi, I'm waiting you to implement all new features to the Network in Q2 and want to start my network. The only question I have is do I need to create new page each time such updates happens? For example I won't be able to use new audio feature for my old page (it was advice from tech support to create new page only after audio feature release is announced). Am I correct understanding that new features from Product Plan won't be available for old pages and each time I have to create new page to use them?
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